Whatty
1 Copper

DELL software update utility - preinstall - how do I get it back!

Good morning,

I just suffered unfortunately a major system crash and had to reinstall the OS. One of the utilities that I found very useful was the DELL system update utility that kept my system up-to-date with drives / utilities / etc and would like to reinstall that utility.

Unfortunately I am having a hard time finding that on the DELL site so I can download it.

Anyone know where / how to get that back onto my system.

Whatty

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Moderator
Moderator

Re: DELL software update utility - preinstall - how do I get it back!

Whatty,

Thank you for using the Dell Community Forum.

If you are not having any issues with the system, I would not update a driver. The system update utility sometimes has a tendency to push drivers to your system that are not needed. If you still want the software please post your type of computer. I will then see you a link to download the application.

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Whatty
1 Copper

Re: DELL software update utility - preinstall - how do I get it back!

I am experiencing an intermittent "Blue screen of Death" and figure that it is related to the drivers since I did not see a lot of drivers being picked up from the Windows Update site.

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Thereal-dbk4297
5 Tungsten

Re: DELL software update utility - preinstall - how do I get it back!

Hello,

Did you follow the Dell required order of installing?

 

Note: Some devices may not function properly if the drivers are installed out of order.

Install your version of Windows.

Install the following software and drivers in the order listed below.


***** 1.***** Desktop System Software (DSS) or Notebook System Software (NSS) - A vital utility that provides critical updates and patches for the operating system. If you are reinstalling the operating system or updating all the computer’s drivers, it is imperative that this software be installed first.
This is located under the System and Configuration Utilities Category on the Drivers and Downloads page. The DSS or NSS may not be required for some systems that shipped with Windows Vista installed. If your download page has a DSS or NSS file, "It is required".
2. Chipset - Helps Windows control system board components and controllers. This is located under the Chipset Category on the Drivers and Downloads page.
3. Video Adapter - Enhances video performance. This is located under the Video Adapter Category on the Drivers and Downloads page.
4. Network Interface Card (NIC) - Enhances the network controller for Internet or network access. This is located under the Network Category on the Drivers and Downloads page.
5. Audio Adapter - Enables and enhances the audio controller. This is located under the Audio Category on the Drivers and Downloads page.
6. Modem - Allows dialup capability. This is located under the Communication Category on the Drivers and Downloads page.
7. Wireless Network Card - Enables and enhances the wireless network controller. This is located under the Network Category on the Drivers and Downloads page.
8. Touchpad, Pointer, Trackstick, Mice, and Keyboards - Enhances the pointing device features. This is located under the Mouse & Keyboards Category on the Drivers and Downloads page.
9. Other Devices
* Bluetooth Module
This is located under the Communication Category on the Drivers and Downloads page.
* Dell Wireless Mobile Broadband Cards
This is located under the Communication Category on the Drivers and Downloads page.
* PCMCIA/Smartcard controller
This is located under the Security Category on the Drivers and Downloads page.

Dell drivers and downloads page http://support.dell.com/support/downloads/. Input your service tag number to get the required drivers for your system, 'as shipped'.

NOTE: If your system download page offers a DSS or NSS file in the 'System and Configuration Utilities' Category. And you have already tried to install some drivers, you will need to reboot in Safe Mode to install the DSS or NSS file, and the chipset. Then reboot the system and install the rest of the drivers in the correct order.

Mis Dos Centavos,
Darrell

Gadfly at large

Helping Dell Customers here since 1998

My systems ...
Dimension XPS D266 - Now retired
Toshiba Tecra M1
Dimension 4300 - Received DOA as a gift. Reinstalled XP and still working great
Dimension 9150 - Pent D 3.2GHz, 4GB dual-channel 533 DDR2 Windows 7 Pro, Firefox 3.6.14
  Congrats to Jimmie Johnson #48 - FIVE time Nascar Sprint Cup Champ !!!!  

 

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onin
1 Copper

Re: DELL software update utility - preinstall - how do I get it back!

thnk you for creating dell computers and for distributing your product aroun the world it helps me a lot in doing my paper works easily an faast. my main concern is that when my laptop start to open the LCd start to flash differnt colors like, blue, yellow, orange, red.  And the question appears like this what wld you like to use? the windows operating system or press etc.. i am bother about it.. is my laptop infected with virus? but when i run the anti virus it is telling me that my computer is running ok..  please help.. is my laptop damage?  it has never been drop from the time i bought there i america.. the model is inspiron 1545 pacific blue.. pls help... thank you so much and GOd bless u and your company always

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SALEEM NAWAZ
1 Copper

Re: DELL software update utility - preinstall - how do I get it back!

Hi Dear,

                 I newly joined the dell community, i have a problem with my dell laptop N5 110. I don't have a web came icon in my laptop it's working on Skype but i want to get the web came icon on my desktop to take pictures or movies. Web came is Lexmark x422. i try to  my best to solve this issue but useless. in device manager it's shown the yellow marks like the drivers problem, any one can help me to solve this issue.

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