I have just had my Dell Venue 11 pro back from Dell, where the hard drive was replaced. I am therefore trying to run Dell Backup and Recovery for the first time (even though it was run successfully on the previous hard drive)
During the set-up phase I get an Error on the Preparing Recovery Environment stage. At the top of the screen I see the error An error occurred during the installation process (Access Denied). Dell Backup and Recovery will now be uninstalled.
Any thoughts on what is going on?