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Dell Driver update download fail
Hi there,
I am wondering if I am the only one experiencing trouble downloading certain items form the driver website.
Some items downlaod fine, others fall fail. Whether using the download manager or trying to just download the file by itself.
I have tried with multiple browsers (all up to date), but still no luck.
Are these files not linked properly from the website or am I doing something wrong?
I have attached a screen cap of all the files that would not download below.
Thanks in advance.
fireberd
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January 17th, 2012 03:00
DO NOT use the Dell download manager. Only download files individually with your browser (just "normal" downloading). We have seen many users with problems using the download manager.
Uninstall the download manager from your PC, restart the PC and try downloading each needed file individually.
Smiddi
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January 17th, 2012 04:00
Also, I left out that it always the same items that are failing.
Smiddi
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January 17th, 2012 04:00
Thanks for the reply.
I did try it like that initially, and then reverted to the download manager.
I have now un-installed the download manager, restarted, and tried the "normal" download.
I just get a page not found error.
Again this is only some of the downloads, that I get this.
Some download fine.
fireberd
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January 17th, 2012 05:00
There have been some of those missing file problems on certain Dell downloads. Without the PC model Number, OS version and what specifically is missing, I can't check them out or refer them to a Dell moderator.
fireberd
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January 17th, 2012 06:00
I'm off to work and can't help you right now. I'll have to wait until this evening, sorry.
Smiddi
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January 17th, 2012 06:00
Thanks fireberd,
I am running Win 7, 64 bit Home premium (pre install, but I have just reinstalled from supplied CD's)
My model is: laptop XPS, L502X - 9378.
The files I have found to not download so far are:
DELL_MOBILE-BROADBAND-MANAGE_A08_R291705.exe
APP_WIN_R299000.exe
DELL_WIRELESS-5620-EVDO-HSPA_A09_R292028.exe
DRVR_WIN_R299004.exe