I have had my Dell for two years now. Recently, I decided that it was time to reset the computer back to the factory image. I began by using system restore to create the recovery disc using an external Lite-on drive. That went ok, twice. Every resource I reviewed online stated that I should press F8 at the BIOS startup. Well, there is not an F8 on this particular model, just an F2 for boot settings and F12 for advanced settings. So, I tried to boot from my recovery disc created. I received an error stating that a restore point was not found. Really, a restore point for a recovery disc? That was my thought. Then I tried to find a reset in the BIOS settings. No luck there either. Somehow, my computer does not show the recovery partition, but disk manager does. In addition, there is much online content and tech support about Dell Datasafe Local, but my unit uses Dell Datasafe Online. So, that is a waste. I think Dell needs to get there online resources and facts straight for ALL models.
I am at a loss because the next step is to either have someone with specialized knowledge here help me, or pay a premium for tech support, whether or not I can recover my OS (Windows 7 32 bit).
Does anybody know wtf I am not doing correctly?
Btw, that hogwash of not supplying a recovery disc is yet another corporate plan to increase revenue through sales and service. Of course, unless everyone began calling, complaining, or boycotting products without recovery discs, nothing will ever get done. What is everyones thoughts on that?
Solved! Go to Solution.
F8 has no function for this particular model, whatsoever. F2 and F12 run boot priorities and advanced set-up, respectively. I have created 2 recovery dvd's and it only allows me to restore the computer, not to recover or reinstall Windows. I need specialized expertise, not a generic .php. Can anyone offer this? Please help.
Have you tried the steps given at least once?
F2: BIOS setup (Manufacturer provided)
F12 : Boot Device Menu (Manufacturer provided)
F8 : Advanced Boot menu (Provided by Windows OS and not by manufacturer and thats why its not there on screen when you start the computer)
Start the computer and on dell logo (where you see F2 and F12 option) tap the F8 button once every second to access Advanced Boot Menu.
Please try the steps first and don't post things about which you do not have any knowledge of.
I have jammed and jammed on every function key. Right now I am going through the local datasafe backup process in hopes that once it has been completed it will access a recovery option. Makes little sense, is very complex, easy to complicate. The discs I burned offer no relief either. I am at a loss. I think the only other option is to pay premium prices for phone conversation. Hopefully they will not give me a run around.
Try the following steps if you are not able to access Advanced Boot Options using the F8.
Hope this helps.
Ensure you tap F8 repeatedly, not just press it down. It does not work if you just press it down.
Also with respect to the Dell DataSafe do not create a set of recovery DVDs. Instead create a bootable USB (8 GB or superior USB stick required). I recommend avoiding recovery DVDs completely from DataSafe as it creates multiple and the chances of 1 not burning right and you having an incomplete image is high.
If that fails you may use a Windows 7 .iso and phone activation or request a Dell Reinstallation DVD (which is a proper Windows 7 installation DVD unlike the media from DataSafe). See my Windows Reinstallation Guide for more details:
Please can yo give me advice on how to reset the password on my Dell Inspiron 1090 as I have forgotten it and am unable to boot up. I don't have a disc or USB which it request for this
Thanking you in anticipation