Dell Recovery Disks: Getting my files back from the Emergency folder

Greetings, fellow Dell users.

When something hosed my Boot partition I booted my desktop (XPS-7100, 64-bit, Win-7 Home Premium) with the Dell recovery Disks I burned some weeks earlier. (Good timing, ain't it? ).  It did some things I did not expect, like reinitializing my C partition after first saving about 12 GB of files to an Emergency folder on another drive.  It did NOT fix the boot partition; that seems to have been a serendipitious accident caused by an alternate OS I have on the same drive.

Now, when I booted Windows earlier today, it started to follow the sequence of a first-time boot, as it did when I bought the machine.  I stopped it cold - I wasn't prepared for the commitment without a clear path to restoring those 12 GB of files.

The backup is stored as a set of files in folder Emergency on my J: drive (an external, USB-attached MyBook). In my case, the first file is named Backup_11-30-2010_10-41-31 AM.1.exe; all the others are similarly named, with a date and time stamp but for the extension:

Backup_11-30-2010_10-41-31 AM.2.dsb

Backup_11-30-2010_10-41-31 AM.3.dsb


Backup_11-30-2010_10-41-31 AM.37.dsb

Can someone tell me where I go from here?  I plan to boot Windows again and go through the initialization sequence as I did on day-1.  Then I want to start restoring from all those backup files.

My hope:  All I need to do is run that first .exe file and it will pull all the rest in.

  • Will the exe know that the remaining .dsb files are on the J drive?
  • Will the mybook will still be drive J: when I am done with the initializations.
  • If the addressing gets mixed up, will I be able to tell it where the backup data resides?
  • Will I still need to reinstall McAfee and all the other software aside from the OS?  Or was all that preserved when I used the recovery disks?

So many questions!  As a veteran of so many things gone wrong, even I can't think of all the eventualities!

Anyone have answers to all that?


Thanks oh so much!!

-- Rasputin Paskudniak

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6 Replies

Re: Dell Recovery Disks: Getting my files back from the Emergency folder


I do not have an answer but am in a similar situation.  FWIW, I created an "emergency" backup of all my files (onto a separate USB drive) prior to restoring Vista via my recovery disks.  However, I have been unable to recover anything of use from the emergency backup folder.  So, although I have been able to get my computer booting and back to where it was when purchased, I seem to out of luck as far as recovering any of my data files.  I will hang onto my emergency backup for a while and monitor this thread in case someone posts a solution.

Keeping my fingers crossed!

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Re: Dell Recovery Disks: Getting my files back from the Emergency folder


A good start is by running the first of the backup files.  It is the only .exe file in the bunch.

Problem: It restored all my user files to their original locations, owned by ADMINISTRATORS and marked "Read-Only".  When I recreated my child's account (call him Mikey) it ignored C:\Users\Mikey and instead created C:\Users\Mikey.mymachine as his virgin home folder.

In the Windows-7 forum (sevenforums.com) Navigate to this thread that discusses how to change a user's home folder.  There are many pages of comments; A similar situation to yours and a very intuitive response thereto are on page 6 or 7 of that thread.

Good luck!

-- JS

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Re: Dell Recovery Disks: Getting my files back from the Emergency folder


Thanks for the reply. 

I did run the first of the backup files (several times now) and the restore proceeds (asks me where I want to put the files, what to do with duplicates, etc.).  I have restored it to my computer as well as to a separate folder on the desktop.  The results seem to be the same in either case.  Namely, the restored data from the backup looks lilike a default-ish directory structure; e.g. the only users listed are admnistrator, default and public and I can't find any files, photos, etc. that are not samples that came with windows.   

FWIW, I haven't purchased the "upgrade" to the Dell Data Safe utility (and I really don't want to) but am wondering if that could be the difference/issue (did you?).   Prior to reinstalling the OS (and wiping all of my data from the hard rive) I performed the emergency backup of all files and folders as instructed after booting the computer from my recovery disks.  I would be very upset if Dell would require an additional purchase (upgrade) in order to restore the emergency backup correctly (I think that would be called "extortion" in some circles:-)).

Many thanks if you can point out anything that I may be missing, otherwise, thanks again for your reply.

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Re: Dell Recovery Disks: Getting my files back from the Emergency folder

I have a similar problem. I reset my computer to factory settings, and created the emergency backup file. Now my computer is running fine but i don't know how to recover those files. When i restarted the computer there was a folder marked emergency file backup on my desktop. In it there is a list of 32 files. I ran the first one and it sounds like the one Pedro was talking about, ( where it asks where to put the files and if they should replace similar ones). I didn't notice a difference after i ran it, but what do I know.

When i tried the other files it says i need to find a program to run them, and whenever that happens to me i become completely lost.

I didn't have many files on my computer prior to the reset, so all i really need to recover is my itunes library and a few documents on microsoft word. Any help that can be given would be greatly appreciated.

By the way i'm a complete noob when it comes to these types of things.

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Re: Dell Recovery Disks: Getting my files back from the Emergency folder


Assuming that you used the Windows 7 Backup and Restore program to create your system image, see this detailed explanation of how you restore your system image:  http://www.shivaranjan.com/2009/05/21/windows-7-how-to-restore-windows-7-partition-or-hard-disk-part...

Note that when you restore a system image, it needs to reformat the hard drive to properly restore the system to the point when the image was made.  The above link gives a detailed description of each method of restoring your image.  You will probably want to use Method 3.

Hope this info helps.


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Re: Dell Recovery Disks: Getting my files back from the Emergency folder

I am having the same problem and unable to find a solution.

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