Chucklington
1 Nickel

Dell Resource CD questions...

Hi there, apologies if I've posted this in the wrong forum... I've done a clean install of Windows XP Home Edition Sp1a on a Dell Dimension 4600 and am a little unsure of the install order for the Resource CD drivers. The CD provides a link to a site which gives the order as follows:

1. Desktop.

2. Controller.

3. Video.

4. Communication.

5.  Input.

6. Audio.

7. Miscellaneous.

8. Patches, Utilities and Applications.

I'm just concerned that this really is the right order, given that there is conflicted information out there about the correct way to install Dell drivers. Also, I'm a bit confused as to what heading some of the drivers come under. A couple of drivers listed under Diagnostics are network diagnostics, presumably you install these as network drivers? Also, the only input-related drivers are two keyboard ones listed under the Utilites and the Application sections - do I install these as input drivers? There's also a controller diagnostic that I'm not sure I need, when you try to install it it says to insert a floppy disk.

I'm also having problems extracting some of the files properly. Surely it wouldn't be a problem to download these elsewhere and install them via a USB stick?

Thanks a lot for listening, any help would be greatly appreciated!

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24 Replies

RE: Dell Resource CD questions...

Hi Chucklington,

Please download the driver in the order given below:

Chipset
Video
Audio
Network
Wireless

Click on the link below for the drivers for your computer:

http://dell.to/173tyBG

You may download the drivers from the above link and save the USB drive and then install on your computer. Revert for further queries.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

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Chucklington
1 Nickel

RE: Dell Resource CD questions...

Okay, thanks, will give it a shot.

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Philip_Yip
5 Iridium

RE: Dell Resource CD questions...

I advise install Windows XP Service Pack 3 before any drivers:

http://www.microsoft.com/en-us/download/details.aspx?id=24 

Note that Microsoft Windows XP is reaching End of Life in April 2014. For more information see http://www.microsoft.com/en-us/windows/endofsupport.aspx

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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Chucklington
1 Nickel

RE: Dell Resource CD questions...

Thanks a lot for your advice. The problem I'm having now is with Windows Update, I've installed SP3 and run loads of Microsoft Fix-Its and tried all kinds of tricks. I'm just hoping I installed the drivers correctly, there doesn't seem to be a problem with my set up, the Windows Update problem seems to be registry related but actually nothing I do helps. Could it be a Dell driver installion problem?

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RE: Dell Resource CD questions...

Hi Chucklington,

Drivers should not cause an issue in running windows update. Please let me know if you ran this MS Fixit for Windows update issue.

http://dell.to/Hh9bX6

Also check if you are getting a similar error message shown in the link below. If so, follow the instructions given in the same link.

http://bit.ly/1e1JRhO

Let me know if this helps.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

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Chucklington
1 Nickel

RE: Dell Resource CD questions...

No change... I've actually tried that Fix It and a couple others already, plus various tips and tricks such a deleting the contents of the SoftwareDistribution folder. I have no idea what to do now!

Oh yeah, before I forget... the main issue that Fix It keeps reporting is 'Service registration is missing or corrupt'.

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RE: Dell Resource CD questions...

Hi Chucklington,

Thank you for the update. Please follow the steps given in the link below for registration corruption issues:

http://dell.to/1ahyRQq

Let me know if this helps.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

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Chucklington
1 Nickel

RE: Dell Resource CD questions...

I've actually run that Fit It before, if you click for 'not listed' it doesn't do anything... I think it just uninstalls the listed programs?

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RE: Dell Resource CD questions...

Hi Chucklington,

Please try to run Windows update in clean boot. Find the link below for instruction for clean boot:

http://dell.to/1dG5pEG

You may also try disabling the antivirus software and then running the updates. Also let me know if you are getting any error message while running updates.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

0 Kudos