Highlighted
Hmull008
1 Copper

Dell inspiron 15 not booting up

I had some sort of error message saying windows 7 needed to be backed up.  My laptop came with Windows 8 and I upgraded to 10 when it came out for free.  I closed out of all the screens and turned off the laptop.  It updated and then turned off.  I just tried to turn it back on and all I get is the main screen with "dell" on it with the spinning circle.  Any help will be greatly appreciated as all my college work and tons of my pictures that can'take be replaced are on here.

I did not let it do anything on the screen with Windows 7 stuff on it.

0 Kudos
2 Replies
LSUFAN51
5 Rhenium

RE: Dell inspiron 15 not booting up

Please click on the link below, hopefully it help fix your computer:

https://youtu.be/oUUBdz8ytPg

LSUFAN51
5 Rhenium

RE: Dell inspiron 15 not booting up

You can also tap the F12 key for the Diagnostics tool on your computer. Please click on the link below and follow the steps un the video.

Running Dell F12 Preboot Diagnostics:

www.youtube.com/watch