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milindo
Copper

Dell latitude e5470 unable to initialize tpm

Hello, 

I have installed the latest september version of bios and we still have problems initialize tpm. It says 

"Cannot take ownership of the TPM. Access is denied. error code 0x80070005"

I have checked on the bios to see if the TPM is still on and activated. 

I have reinstalled windows twice. Please let me know what I can do avoid this error. 

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3 Replies
Mary G
Diamond

RE: Dell latitude e5470 unable to initialize tpm

The latest bios is November 2016 www.dell.com/.../DriversDetails

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Mary G
Diamond

RE: Dell latitude e5470 unable to initialize tpm

Also see this-- technet.microsoft.com/.../dn466538(v=ws.11).aspx

What version of windows?

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milindo
Copper

RE: Dell latitude e5470 unable to initialize tpm

I have installed the latest bios which was released few days ago. I still get the error. I have windows 7 enterprise. I get the error when I try to save the password and click on initialize. I get the error saying that I cannot take TPM ownership

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