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Dimension 4700 restore help !
I have an old Dimension 4700 purchased in 2004 and need to do a complete restore,I insert the restore disc and enter the 25 character product key,6 times so far, and each time it says The product ID you have entered is invalid please try again !
Is there a way round this or has the licence run out or am I just having a senior moment...........!
osprey4
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December 13th, 2011 16:00
Hi Womblebob,
Have you thought about trying the PC Restore procedure? It's possible this wouldn't work since your system is so old, but no harm in trying.
Ok, assuming it doesn't, are you using the Dell XP reinstallation disc that came with your computer?
womblebob
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December 14th, 2011 08:00
Hi
Yes I have tried all the PC Restore Procedures,and I am trying to use the Operating System Reinstallation CD XP Pro Service Pack 2.
It just will not accept the 25 letters and numbers I put in,even got the wife to do it just to be sure !
I have reinstalled once before using the disc.
Cheers Bob
ieee488
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December 14th, 2011 09:00
If it is a Dell XP Pro SP2 CD, it should not be asking for anything.
womblebob
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December 14th, 2011 14:00
Hi its asking for a 25 digit product key, so im putting the one on the side of the machine and it aint avin it !
It just says product id you entered is invalid !
ieee488
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December 14th, 2011 17:00
As I said, if it is a Dell CD, it won't ask for anything.
DELL-Jesse L
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December 15th, 2011 04:00
womblebob,
Thank you for using the Dell Community Forum.
Sometimes it is hard to make out the numbers or letters of the COA, For instance, an 8 may look like a B and 6 look like a G. Make sure the numbers and letters that you are inputting are correct.