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Disk Error/Reinstall issues

Ive recently inherited a refurbished yet outdated Dell 4700 with Windows XP. I had to reinstall software myself but after booting up is says A DISK READ ERROR. How do I repair this error?

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2 Replies
Mary G
6 Indium

Re: Disk Error/Reinstall issues

It usually means a bad hard drive. Make sure to remove any cd/dvd disks that might be left in the optical drives and try booting again. Does the computer boot to any screen? How did you reinstall windows?  

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Re: Disk Error/Reinstall issues

Hi WEARINGCLAN2030,

As Mary G correctly mentioned, this might be an issue with the hard drive. For more decisive results, I would suggest you to run the on-board hardware diagnostics. Power off the computer -> restart the computer, press 'F12' key on the Dell logo -> Select ‘Diagnostics’ from the boot menu.

Thanks & Regards,
Appu S
#iworkfordell
To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

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