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Drive 1 not found:Serial ATA,SATA-1

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When I boot up, it's show that Drive 1 not found:Serial ATA,SATA-1,Alert ! Failed to detect one or more drives during POST. the system show that strike F1 to continue or press F5 to run onboard diagnostic.

after I hit F1, it's show No boot device availabe,then hit F5,it's occurred a warning: No hard drive been deteted.

 

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Re: Drive 1 not found:Serial ATA,SATA-1

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Hi karen_ch,

Welcome to the community

It seems like the hard drive is not getting detected by the system.

Please check if the connections to the hard drive are intact. Also, in the BIOS see if the hard drive is Enabled/On.

Restart the system and press f2 key to boot to the BIOS.

Please let me know the system model number and the OS installed. This way I will be able to paste the exact steps to check the options in the BIOS and show you the link for reseating the hard d rive connections.

Let me know your findings, glad to be of assistance.

Ravi Mohindroo

Social Outreach Professional

You can reach us at http://en.community.dell.com/

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Re: Drive 1 not found:Serial ATA,SATA-1

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Hello Karen_ch,

Thank you for the information Karen,

Please add me as your friend and then send the service tag to me as a primate message. You should not share the service tag on post as it will be deleted for security reasons. Please send it again by adding me as a friend. We would be glad to help you regarding this.

Ravi Mohindroo

Social Outreach Professional

You can reach us at http://en.community.dell.com/

4 Replies
fireberd
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Re: Drive 1 not found:Serial ATA,SATA-1

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It would appear that the hard drive has failed, based on what you have posted.



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

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Re: Drive 1 not found:Serial ATA,SATA-1

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Hi karen_ch,

Welcome to the community

It seems like the hard drive is not getting detected by the system.

Please check if the connections to the hard drive are intact. Also, in the BIOS see if the hard drive is Enabled/On.

Restart the system and press f2 key to boot to the BIOS.

Please let me know the system model number and the OS installed. This way I will be able to paste the exact steps to check the options in the BIOS and show you the link for reseating the hard d rive connections.

Let me know your findings, glad to be of assistance.

Ravi Mohindroo

Social Outreach Professional

You can reach us at http://en.community.dell.com/

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Re: Drive 1 not found:Serial ATA,SATA-1

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I have check the BIOS, 1,3 been enabled, and Hard Disk been connected in SATA-1,

system model number: [ADMIN NOTE: Service Tag removed per privacy policy]

OS:WIN7

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Re: Drive 1 not found:Serial ATA,SATA-1

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Hello Karen_ch,

Thank you for the information Karen,

Please add me as your friend and then send the service tag to me as a primate message. You should not share the service tag on post as it will be deleted for security reasons. Please send it again by adding me as a friend. We would be glad to help you regarding this.

Ravi Mohindroo

Social Outreach Professional

You can reach us at http://en.community.dell.com/