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3456

February 25th, 2012 22:00

Favorites quit working.

My favorites tab on on home page quit accepting new favorite links. When I try to save a web page nothing happens. Home Premium, Windows 7, explorer 9.

732 Posts

February 26th, 2012 19:00

Thanks, I reset the IE9 browser and my favorites are working again!  Now I have another question; why does all my windows open into a reduced size and I have to make them full page every time?

7 Technologist

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16.3K Posts

February 27th, 2012 10:00

Go to Start, All Programs, Accessories, right-click Command Prompt, Run As Administrator.

7 Technologist

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16K Posts

February 26th, 2012 01:00

Have you tried resetting Internet Explorer and deleting the browsing history?

732 Posts

February 26th, 2012 09:00

How do you reset Explorer 9 ?

7 Technologist

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16K Posts

February 26th, 2012 10:00

Try following the instructions here.

732 Posts

February 26th, 2012 12:00

I don't want to rest the whole thing and it was working fine last week. Is there another fix?

7 Technologist

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16.3K Posts

February 26th, 2012 13:00

Resetting IE is not the same as resetting (reinstalling) Windows.  Except for whatever (if any) changes you made to IE settings (Security, Advanced), you won't notice any difference.  PC problems - be they hardware or software - are often there in a moment.  Just because it was working before doesn't mean anything ... a file could have gone missing or gotten corrupted, a virus could have been installed, a block of the drive could have gone out, etc.

I would try what has been suggested first.  You might be able to resolve it by doing a System Restore to a previous point when it was working.  I would suggest running a full scan for malware with Malwarebytes.  I would also suggest a CHKDSK /R from your command prompt and SFC /SCANNOW to fix any file/file system problems.

7 Technologist

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16.3K Posts

February 26th, 2012 19:00

Windows remembers the last size of your window ... simply closing a full-screen window should remember it for the next time it is opened, but if it doesn't, then with only one window open (in full-screen), hit ALT to bring up the Menu Bar, click File, then Exit.

732 Posts

February 26th, 2012 20:00

Thanks but even after reseting the browser and doing what you said it still doesn't work.

7 Technologist

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16.3K Posts

February 26th, 2012 22:00

Have you done the following:

"I would suggest running a full scan for malware with Malwarebytes.  I would also suggest a CHKDSK /R from your command prompt and SFC /SCANNOW to fix any file/file system problems."

732 Posts

February 27th, 2012 10:00

I did a full scan but how do yo do the command prompt?

732 Posts

February 28th, 2012 17:00

I don't know how to edit the above post or add the snips.

732 Posts

February 28th, 2012 17:00

It looked OK, here are 2 snips; could the answer be int he folder options in the control panel?

732 Posts

February 28th, 2012 21:00

Thanks flash, I reset ie explorer 9 again and finally got it working! Now my top toolbar is black but I am glad the programs open maximized .I tried pressing F12 and setting the window size but that didn't work........good now.

732 Posts

February 28th, 2012 23:00

Well that wasn't it. It was only a temporary fix because I chose to see full screen so it only opened to full size one time.

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