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April 29th, 2016 16:00

Forgot password

I bought my Dell Inspiron from my sister and she forgot the password. the notebook is a 1440 PP42L with BIOS A07  and Service Tag <ADMIN NOTE: Service tag removed per privacy policy>. I want to restore it to factory settings but the Bios won't  allow me to go into this mode or do a clean install with the windows 7 disk. Please tell me what I should do because I need this laptop for my work. It is the windows password.Password hint is flcat.

Thanks, David

9.4K Posts

May 2nd, 2016 10:00

Hi David,

Thanks for posting.

Apologies that you can not find the password to your sister's computer.

Not to worry, just call Dell Tech Support, and for a small fee they can unlock it for you.  Thanks.

Regards,

Robert

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