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November 13th, 2017 09:00

Help about M3800 's touchpad

It suddenly stopped working. I can't find it in the device manager. And I reinstalled the device driver, still doesn't work. 

What should I do? 

Thank you very much!

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16.7K Posts

November 16th, 2017 04:00


MichaelLiu,
Reinstall the chipset drivers, reboot the computer and then install the touchpad drivers.
Dell m3800 Drivers, Downloads and Manuals

2 Posts

November 16th, 2017 10:00

Dear Jesse,

I did all what you told, but still the touchpad doesn't work. I can't even find an option to test the touchpad. What should I do now? Is it possible that the touchpad is dead on hardware?

Thank you very much!

Xiaofeng

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