Two crucial pieces of information you left out--operating system and model computer. Those should always be mentioned first. If you need installation media try the Create Media web site.
This particular machine is a Dell Latitude E4310 with Windows 7 Pro 32-Bit. However, this has been an issue on other Dell machines with Windows 7 too.
Below are some links to help you get Windows 7 reinstalled on your computer.
Thanks, I will review the links. I know how to re-image the machine. I am trying to use the factory restore partition because I do not want to have to re-install the drivers. Using the factory restore partition is a significant time saver.
That is the problem. I have clicked the "Repair Your Computer" option and followed the prompts. Normally the next screen, System Recovery Options, will have the Dell program, for example, Dell Data Safe Restore and Emergency Backup or Dell Factory Image Restore. However, on this machine the Dell program is absent. It is a Dell Latitude E4310. I know there is a factory restore partition that is healthy and active too. So why can't I access it?
Dell DataSafe is long obsolete. Install the latest version of Dell Backup and Recovery.
It should attempt to repair your recovery partition and show in the F8 menu, if it cannot the recovery partition is corrupt...
Note if no recovery partition is present Dell Backup and Recovery will make an image of your current install which is no useful for what you want.
See here for details: