So far Dell Support has not be able to help me:
I have a brand new DELL computer with Windows/XP Professional. When I browse to web sites with Internet Explorer 6.0 (SP1), HTML stylesheet/CSS directives are not processed correctly. For example, on Microsoft's support web page (support.microsoft.com), I only see very large characters on the page, each character is larger than my 17" monitor. On other web sites, it completely ignores CSS directives for font size, color, etc.
1. Firguring it was JAVA related, and based on knowledgebase documents at microsoft.com, I downloaded and installed Sun's JAVA runtime environment on my system, and it showed up in IE's advanced properties. The problem still persisted.
2. I dowloaded Netscape 7.1,it worked fine, no problems at all, so the problem is related to I.E. 6
3. Removed Sun's JAVA runtime, reboted and installed Microsoft VM, and the problem still persisted.
4. I re-installed Windows/XP professional on my computer for, but the problem still persisted.
5. I used the add/remove programs to remove I.E., then rebooted, and re-installed I.E. Tech notes at microsoft.com clearly indicate that I.E. 6 is factory installed on new computers and cannot be removed, so in hindsight, this step should not have, and did have any effect.
6. Following a tech note at Microsoft.com, I went into the registry and set the I.E. installed flag to zero, and tried to install the latest version of I.E. (6.0 sp1) from microsoft.com. When the donwload finished, the installation failed because the I.E. 6.0 sp1 did not have a valid signature (that's odd because it was downloaded right from microsoft). I tried this twice but neither attempt worked.