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jzacc
Copper

I forgot my password and now locked out of my Dell laptop with Vista

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Ok, so I am a lughead.  I changed my login password the last time I used my (personal) laptop,

then logged off, then the next time I booted up I got locked out because I keep giving it the wrong

password.  It is a Dell Studio laptop with MS Vista.  Please advise how to rectify this.  Thank You!

18 Replies
RoHe
Diamond

Re: I forgot my password and now locked out of my Dell laptop with Vista

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Read this,

Ron

Ron

Forum Member since 2004
I am not a Dell employee

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jzacc
Copper

Re: I forgot my password and now locked out of my Dell laptop with Vista

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Ron,

Thanks for the reply.   FYI - I am now on a IBM Thinkpad with Windows XP (while I'm trying to resolve being locked out of my Dell laptop with Vista.

So I read the article.  I took me to the Control Panel, User Accounts, but I can't find anything that says "create a password reset disk".

Please advise.

Joe

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RoHe
Diamond

Re: I forgot my password and now locked out of my Dell laptop with Vista

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I don't use Vista, so not going to be an expert at this. Are you logged in with an account that has Administrator privileges? Do you have to change the UAC ( User Account Control ) level in order to see that option? I dunno...

Can you create a new user profile (only an Administrator can do this) and then transfer ownership of the files owned by the old account to the new one?

Ron

Ron

Forum Member since 2004
I am not a Dell employee

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RoHe
Diamond

Re: I forgot my password and now locked out of my Dell laptop with Vista

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I checked with some of the forum's Vista experts. According to them, if you didn't create the password recovery disk while you were logged in with that password,  you can't create it now.

According to Microsoft, the only way to 'recover' from a lost password is to reinstall Vista, which wipes everything off your hard drive. So I sure hope all your personal files are backed up on external media.

The easy way to reinstall Vista would be to use Dell's Image Restore feature. It will reset the hard drive to exactly the way Dell shipped it, but you will lose all your personal stuff and any software and (Microsoft) updates you installed after receiving the system.

Ron

 

Ron

Forum Member since 2004
I am not a Dell employee

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27joseph
Copper

Re: I forgot my password and now locked out of my Dell laptop with Vista

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I changed my login password the last time I used my (personal) desktop,

then logged off, then the next time I booted up I got locked out because I keep giving it the wrong

password.  It is a Dell Studio laptop with MS Vista.  Please advise how to rectify this.  Thank You!

Tags (1)
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Re: I forgot my password and now locked out of my Dell laptop with Vista

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Hi 27joseph,

If you have active warranty, you can contact me directly by clicking on my user name, add me as your friend, and send me the system service tag, phone # with address.

Awaiting your response!

Thanks & Regards
Rajesh R
#iworkfordell
To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
If a post answers your question, please click "
Yes".

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michealhein
Copper

Re: I forgot my password and now locked out of my Dell laptop with Vista

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Ok, so I am a lughead.  I changed my login password the last time I used my (personal) laptop,

then logged off, then the next time I booted up I got locked out because I keep giving it the wrong

password.  It is a Dell Studio laptop with MS Vista.  Please advise how to rectify this.  Thank You!

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memaw555
Copper

RE: I forgot my password and now locked out of my Dell laptop with Vista

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my laptop in second hand and I forgot my password to be able to sign in to my computer please help  my lap top is windows xp

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RE: I forgot my password and now locked out of my Dell laptop with Vista

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Hi memaw555,

Please follow the steps suggested in this link: http://dell.to/16l7n9K

Please reply for any further help.

Thanks & Regards,
Nikhil D
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

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