A friend of mine brought in her laptop and had a virus. I backuped her stuff (programs and all) and reformatted the machine. I need to find the mac address but in command prompt, after typing in ipconfig/all, this is what I get
An internal error occurred: The request is not supported. Please contact Microsoft Product Services...
Additional information: Unable to query host name.
I really have no idea what this means. What do I need to do? Thanks!