altXon
1 Copper

Inspiron 15 5100 - I am having trouble instaling Win 7 on my new machine because of missing drivers.

I have just bought a new Inspiron 15 5100 with running Ubuntu with the plan of installing Win 7 which I have a DVD for.

I found that my new machine has no DVD drive so I made a USB with the Win 7 .iso

I have wiped the hard drive, created new partition, fixed MBR and am getting to a point in the Win 7 installation process where it is asking me for missing device drivers. I have downloaded all drivers on Dell.com for my machine and put on another USB stick but I cannot browse to them during the installation process. So I don't even know if I have the required drivers or not.

Can anyone help please? I'm sure someone else has successfully installed Win 7 over an Ubuntu installation. If so please let me know if you had similar problems and how you got past them.

Please help if you have. Thank you.

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22 Replies
theflash1932
5 Iridium

RE: Inspiron 15 5100 - I am having trouble instaling Win 7 on my new machine because of missing drivers.

It has nothing to do with Ubuntu being on there. Try putting the drivers on the SAME USB you are installing with, but 99% of the time the missing CD driver message is because of bad installation media. If you downloaded the Windows 7 ISO, I would start by download it again.

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altXon
1 Copper

RE: Inspiron 15 5100 - I am having trouble instaling Win 7 on my new machine because of missing drivers.

@THEFLASH1932 Thank you very much for your speedy reply. I have tried installing from the same USB stick to another laptop and it worked fine. 

It is asking for CD/DVD drivers during the installation process, but on Dell.com I can only find drivers for BIOS, Chipset and Network Adapter. Obviously nothing for CD/DVD seeing as there is no drive on my new laptop.

I will try putting the Chipset drivers on the same Win 7 installation bootable USB I made and see if that makes any difference. I will post my results.

If you have any other recommendations please let me know.

Thanks again.

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ieee488
5 Rhenium

RE: Inspiron 15 5100 - I am having trouble instaling Win 7 on my new machine because of missing drivers.

Try removing all unnecessary USB devices.

Which program did you use to create your USB boot drive?

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Highlighted
Philip_Yip
5 Iridium

RE: Inspiron 15 5100 - I am having trouble instaling Win 7 on my new machine because of missing drivers.

Likely the Windows 7 .iso you downloaded is incomplete.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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altXon
1 Copper

RE: Inspiron 15 5100 - I am having trouble instaling Win 7 on my new machine because of missing drivers.

Thanks for your reply.... I used Rufus to create the bootable USB.... and I had only the one necessary USB device connected to a USB 2.0 drive.

I have temporarily gotten around this problem by installing Win 10 but I wanted Win 7 so I will keep looking for solutions. I seems like the required drivers are included with Win 10 but not Win 7 installation as laptop is brand new only shipped and received last week.

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altXon
1 Copper

RE: Inspiron 15 5100 - I am having trouble instaling Win 7 on my new machine because of missing drivers.

Thank you for your reply.... I dont think so because I was able to install from the very same USB stick to another older Toshiba laptop. Im thinking that my new Dell Inspiron 15 5100 hardware is newer than the drivers that are included with the Win 7 setup media which I am using... as I said I have only temporarily gotten around this issue by installing a Win 10 release but I still want to get Win 7 onto my machine... however I am still getting same error when I try to install 😞

Regards

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theflash1932
5 Iridium

RE: Inspiron 15 5100 - I am having trouble instaling Win 7 on my new machine because of missing drivers.

What is the exact model of your system? The "5100" shipped in 2003. Might be part of the 5100 family, like the N5110, etc.

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altXon
1 Copper

RE: Inspiron 15 5100 - I am having trouble instaling Win 7 on my new machine because of missing drivers.

Well Dell Inspiron 15 5100 is all that is written on the underside with this as the Service Tag: DC3D582 which brings up Inspiron 3552 when I go to Dell.com to download drivers.

It is brand new and surely a new model seeing as there is no CD/DVD drive on it. 64bit with 4gb RAM 500gb HGard drive so it isnt an old model from 2003. I just bought it last week directly from Dell online sales.

IT shipped with Ubuntu and as I said I am trying to put Win 7 on it but have had to resort to Win 10 which is not a major problem but I dont understand fully why I cant get Win 7 instaslled from a USB because it is asking from CD/DVD device drivers at the start of the installation process.

I get to select the language and keyboard type at the start of Windows 7 setup then says "Setup is Starting" then I get the error message looking for device drivers.

I have seen this issue mentioned on dellwindowsreinstallationguide website but this says that it is due to an incomplete .iso but that is definitely not the case as I have proven this by installing from the exact same USB stick to another older Toshiba machine successfully.

Thank you for replying... I welcome any further ideas as I still would like to use Win 7 for a while longer.

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theflash1932
5 Iridium

RE: Inspiron 15 5100 - I am having trouble instaling Win 7 on my new machine because of missing drivers.

Put your Service Tag into support.dell.com and you get an Inspiron 3552.

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