This computer, Service Tag: removed is having issues operating. I'd like to do a fresh install of the OS.
I find a way to do so off a recovery partition nor do I know if there is one. Could you tell me how do take these actions? If I actually can?
If not, could you tell me if the processor is 32 or 64 bit? My solution would be to purchase Windows 10 but through the support page, I could not tell what processor this system has.
You likely have an i3-3217U, but you can check by going to Start and typing in system information and looking under Processor. Whichever processor you have will be 64-bit though.
You can try to restore from the recovery partition by hitting F12 before Windows loads or choosing from the recovery options from within the OS.
However, you can do a fresh install from the Windows 10 DVD if Windows 10 is your ultimate goal.
You have an Inspiron 3521 which came with Windows 8. You get a free upgrade from Windows 8 to Windows 10 TH2 so no need for any purchase. Ensure you update the UEFI BIOS to the latest revision and clean install Windows 10 TH2 Home for best results. See here: