Start a Conversation

Unsolved

This post is more than 5 years old

7544

October 24th, 2013 15:00

Inspiron 5423 Windows 8 to 8.1 update from Microsoft Store fails

I tried several times to update my Inspiron 5423 from Windows 8 to 8.1 from Microsoft Store. Each time, the automatic process appears to download successfully, but then fails shortly after that with the error code 0x80070652. Has anyone else experience this or similar problems? Does anyone have a solution? Thank you.

Moderator

 • 

3.3K Posts

October 27th, 2013 06:00

Hi Monart,

Please update BIOS and also run complete Windows update before upgrading to Windows 8.1. Click on the link below to flash BIOS:

http://dell.to/1hknyIt

Also find instruction with the regards to the upgrade:

http://dell.to/1g4rrSQ

Reply if you were to perform upgrade to Windows 8.1 after the above suggested steps.

4 Posts

October 28th, 2013 19:00

Updating the BIOS solved the problem here. I've now updated to W8.1 and all seems to working fine. Thanks for your help.

Moderator

 • 

3.3K Posts

October 30th, 2013 05:00

Hi Monart,

Good to know that Windows 8.1 is working fine. Please reply if you need assistance in future.

No Events found!

Top