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April 6th, 2017 10:00

Intel HD Graphics Driver vs Your computer does not meet the minimum requirement for installing the software

Hi!

I have a 3442 Inspiron notebook with Windows 7 64 bits.

However, it does not recognize the video card... In the Devices Manager, it only shows: Standard VGA Graphics Adapter, and the HDMI output is not working either...

I downloaded this file: Video_Driver_3YDMC_WN32_20.19.15.4531_A06 (from: http://www.dell.com/support/home/br/pt/brbsdt1/product-support/product/inspiron-14-3442-laptop/drivers/advanced) but, when I tried to install it (so many times), it says: "Your computer does not meet the minimum requirement for installing the software." and exit the installation... It does not makes any sense to me.

Can you, please, send me a link to download a valid driver for the Inspiron I14 3442 D10?

Thank you!

Moderator

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16.7K Posts

April 7th, 2017 09:00

tbijani,

Install the chipset drivers first, reboot the computer and then install the video card drivers.

2 Posts

April 7th, 2017 11:00

Thanks for your reply Jesse!

Unfortunately, it did not work. I dont know but seems the driver available for download in that page is exclusive for 32bits, and for any reason that I dont know, the W7 64bits it is not accepting that driver instalation... I m still looking for a valid driver...

Thanks

6 Professor

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8.8K Posts

May 22nd, 2017 23:00

it says: "Your computer does not meet the minimum requirement for installing the software." and exit the installation...
AFAIK that means it's the wrong driver.

Have you tried downloading a graphics driver directly from Intel?


16 Posts

December 14th, 2017 09:00

I had the same issue with a new OptiPlex 5050.  The PC is Windows 7 x64, so I downloaded the driver for Windows 7 x64 according to Dell's website.  But I think the driver is actually for Windows 10.  That is my guess.  I am trying to download a driver from Intel's site now, just to see what happens.  I already installed the chipset driver and that didn't affect the issue.

1 Rookie

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87.5K Posts

December 17th, 2017 07:00

This system ships with both Skylake (i3-6100) and Kaby Lake (most of the i5 and i7 options, 7xxx parts).  ONLY the Skylake CPUs support Windows 7 -- if you have a Kaby Lake CPU, the only supported OS is Windows 10 -- there is no legacy OS support for anything newer than the sixth-generation CPUs.

If you do have the Skylake CPU, you will need to obtain the software image for it -- or prepare one yourself -- none of the Microsoft-supplied install images support the Skylake platform.

https://www.dell.com/support/article/us/en/19/how11804/how-to-install-windows-7-on-systems-with-skylake-chipset?lang=en

December 29th, 2017 15:00

Not a single one of these threads is answered with a solution. I am amazed. It looks like a situation where the DELL is not detecting the presence of Intel HD 4000 at all. There are also signs of problems with the Intel H77 chipset in this case.

6 Professor

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8.8K Posts

December 29th, 2017 17:00

I have a Dell with Intel 4000 graphics (OptiPlex 9010 SFF) which I will be configuring shortly.

I'll post here on the results.

6 Professor

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8.8K Posts

December 30th, 2017 01:00

I right-clicked the video adapter in Device Manager and selected Update Driver. The Intel 4000 graphics driver was found, downloaded and installed.

OS is Windows 7 32-bit.

10 Posts

September 8th, 2018 11:00

I'm having the same problems, "This computer does not meet the minimum requirements ..." when trying to update the Intel GFX driver.

I have a XPS 8500, 64 bit, Processor Intel Core i5-3450 CPU @ 3.10GHz.

OS Windows 7.

ARE THERE ANY SOLUTIONS??

2 Posts

January 26th, 2019 13:00

Try this:

https://www.youtube.com/watch?v=7w9JofZQkxI

Worked for my Optiplex 5050 & Windows 7 Pro.

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