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March 15th, 2010 15:00

It's frozen and can't get up

This question has been asked before and it seems that no one wants to provide a solution.

I purchased this computer in DEC 2009. Initially it was equipped with Windows VISTA, but through the special program through DELL and Microsoft I was provided with the Windows 7 upgrade free.

 

I carefully followed the instruction that came with the upgrade disk and installed Windows 7. Everything seemed to go smoothly, but shortly after upgrading the computer began freezing up. Locked up tighter than a crabs A-- and that's water tight. I have asked Microsoft tech support forums but have not gotten any answer other that to look at the Event Manager Logs, which I did. They show a repeat error saying  "Operation could not complete because volume H:, I:, K:, F:, G: is not inserted in the drive."  I'm not sure, but I would think that this error is BECAUSE THERE IS NOT A  H, I J K ,F, G, volume on this machine.

 

Once the machine freezes up, I have to press the on/off button until the machine shuts down the press it a second time to cause a boot process to be started. 

Why is this machine freezing up? I have been told that there is an issue with the ADM processor and Windows 7 and I have also been told that there could be a memory problem or a HARD Drive problem.

Computers current configuration:

 

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

Windows 7 Home Premium (x64) (build 7600)
Install Language: English (United States)
System Locale: English (United States)

 

Dell Inc. Inspiron 546S
System Service Tag:
Chassis Serial Number:
Enclosure Type: Desktop

Processor a

 

Main Circuit Board b

2.10 gigahertz AMD Phenom 8450e Triple-Core
384 kilobyte primary memory cache
1536 kilobyte secondary memory cache
64-bit ready
Multi-core (3 total)
Not hyper-threaded

Board: Dell Inc. 0F896N A02
Serial Number: ..CN7360495G00VR.
Bus Clock: 200 megahertz
BIOS: Dell Inc. A05 05/11/2009

 

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

Drives

 

Memory Modules c,d

960.16 Gigabytes Usable Hard Drive Capacity
541.52 Gigabytes Hard Drive Free Space

L-DT-ST DVD+-RW GH50N ATA Device [CD-ROM drive]

Generic- Compact Flash USB Device [Hard drive] -- drive 2
Generic- MS/MS-Pro USB Device [Hard drive] -- drive 4
Generic- SD/MMC USB Device [Hard drive] -- drive 1
Generic- SM/xD Picture USB Device [Hard drive] -- drive 3
Lexmark USB Mass Storage USB Device [Hard drive] -- drive 6
Seagate FreeAgent Go USB Device [Hard drive] (320.07 GB) -- drive 5, s/n 2GE2R8XS
WDC WD6400AAKS-75A7B2 [Hard drive] (640.13 GB) -- drive 0, s/n WD-WCASY5943500, rev 01.03B01, SMART Status: Healthy

 

7936 Megabytes Usable Installed Memory

Slot 'DIMM1' has 2048 MB (serial number 94CC2284)
Slot 'DIMM2' has 2048 MB (serial number 96CC2084)
Slot 'DIMM3' has 2048 MB (serial number 96CC1F84)
Slot 'DIMM4' has 2048 MB (serial number 96CC1E84)

 

Local Drive Volumes

 

     

c: (NTFS on drive 0)

624.36 GB

393.05 GB free

d: (NTFS on drive 0)

15.73 GB

3.77 GB free

j: (NTFS on drive 5)

320.07 GB

144.71 GB free

 

Network Drives

 

None detected

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