Lap is slow when start up

Hi,

Thank you for writing to us!

We would suggest you to the hard ware diagnostics so that we can if there is any hard ware failure. Also  suggest you to check if all the driver and pending updates are up-to-date.

Kindly private message the service tag and email address.

Thanks

Robin

Hi

May I please to know the reason why to private message the service tag ? I know you belong to DELL but this is a community to gather help on issues. 

Thanks Robin.

DELL-Robin D

Hi,

Thank you for the details. Kindly let us know if you have run the diagnostics and if all the drivers and windows updates are upto date.

Thanks

Robin