mdsardar
1 Nickel

Lap is slow when start up

Dear Members


When starting up till the Desktop is setting down my dell lap hangs for 2 - 5 minutes ... From where shall I start the Trouble Shooting please ???

Thanks

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3 Replies

RE: Lap is slow when start up

Hi,

Thank you for writing to us!

We would suggest you to the hard ware diagnostics so that we can if there is any hard ware failure. Also  suggest you to check if all the driver and pending updates are up-to-date.

Kindly private message the service tag and email address.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

mdsardar
1 Nickel

RE: Lap is slow when start up

Hi

May I please to know the reason why to private message the service tag ? I know you belong to DELL but this is a community to gather help on issues. 

Thanks Robin.

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mdsardar
1 Nickel

RE: Lap is slow when start up

DELL-Robin D

Hi,

Thank you for the details. Kindly let us know if you have run the diagnostics and if all the drivers and windows updates are upto date.

Thanks

Robin

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