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spiritwh60
1 Copper

Login, Send email to reset password, etc. problem

After I created an account, I have never been able to access it. When I put in my user name and password, it shows it is wrong. Then, when I click on forgot user name/password, I am asked for my email or account # so they can send a reset link. I have tried both ways and I get a message telling me that my info is not recognized.


Does anyone know what I can do to gain access to my account?

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1 Reply

RE: Login, Send email to reset password, etc. problem

Hi,

Thank you for writing to us!

We would suggest you contact you email client for this as there could be an issue with the email server.

As per the system if you are using a Dell system and if that has any issue kindly let us know.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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