Unsolved
This post is more than 5 years old
3 Posts
0
6814
October 5th, 2005 13:00
MCE Program Guide / Internet Hang
Dell Dimension 3000 MCE box accesses the Internet properly via cable modem. I can navigate anywhere, do anything. Attempting to update the program guide from MCE, the box can't find the Internet. The system hangs, and Task Manager can't easily clear MCE task. It finally clears, I go to a command prompt, type in 'ipconfig /all' and it hangs again. It hangs so badly I have to power off the box to recover. Am I struggling with a setup issue? What am I missing? Thanks!
No Events found!
elvis68
16 Posts
0
October 7th, 2005 13:00
Are you using McAfee antivirus? I was having the same problem for the last few days. I also have been getting a "Code 3" error when I attempt to record a show within MCE and had heard that this was related to McAfee's most recent antivirus update. I contacted McAfee about this today and I was informed that their products are NOT COMPATIBLE with MCE 2005. I found this funny because Dell shipped my new computer with McAfee and MCE2005. Below is the actual chat session with the McAfee tech support:
>Please wait while we find a technician to assist you...
> You have been connected to Von Kildare.
>
> Von Kildare: Chris, thank you for contacting McAfee Online Support Center.
> How can I assist you with your McAfee software today?
>
> Chris: Since a McAfee update a few days ago, my Windows XP Media Center 2005
> logs a "code 3" error when I attempt to record a tv show. I checked on
> Microsoft's forums and others have reported the same problem. What do I do to
> rollback the latest McAfee update?
>
> Von Kildare: No McAfee products are comptible with Windows XP media center.
> Von Kildare: Sorry, compatible.
>
> Von Kildare: They will not work with this version of Windows XP.
>
> Chris: So the best solution is using an alternative antivirus software?
>
> Von Kildare: It depends on you.
>
> Chris: Why does Dell use McAfee with their Win XP MCE2005 computers?
>
> Von Kildare: I do not know that.
>
> Chris: Thanks, I will remove McAfee since I am still in my 30 day trial and
> let Dell know that they should not be using McAfee with their Win XP MCE2005
> systems.
>
> Von Kildare: Your reference number for this chat session is 15615282.
elvis68
16 Posts
0
October 7th, 2005 16:00
If you have McAfee and you have installed McAfee's Privacy Service, delete this program for Add/Remove Programs. It should work fine from there.
Road-Rider
3 Posts
0
October 7th, 2005 17:00
Road-Rider
3 Posts
0
October 8th, 2005 13:00
elvis68
16 Posts
0
October 8th, 2005 14:00