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sjlm
Copper

McAfee VirusScan cannot be enabled. NotifyAlert.exe error message

I have been using McAfee VirusScan, Privacy, and Firewall Plus for 3 years. Suddenly, at the same time I started getting "NotifyAlert.exe" error messages at boot up, VirusScan also became disabled and cannot be enabled. At the same time I also started getting occasional "rng.exe" application error messages and "Outlook Express has encountered a problem and needs to close" messages. McAfee Support had me uninstall all McAfee and SpySweeper files and said I should get support from Dell before reinstalling any of those files. Any ideas?
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4 Replies
Mary G
Diamond

Re: McAfee VirusScan cannot be enabled. NotifyAlert.exe error message

Uninstall Dell Support in Add/remove Programs. You don't need it. If you prefer, you can download the latest version and install it at Dell Downloads. Read this http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&l=en&s=dhs&dn=...
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helmecj01
Diamond

Re: McAfee VirusScan cannot be enabled. NotifyAlert.exe error message

hi

notifyalert - notifyalert.exe - Process Information

Process File: notifyalert or notifyalert.exe
Process Name: Dell Notifier

Description:
notifyalert.exe is a process belonging to Dell Support which notifies you regarding critical updates from Dell whenever applicable. This is a non-essential process. Disabling or enabling it is down to user preference.

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&l=en&s=dhs&dn=1089357

from Chris

 

Dell Dimension 1100
Microsoft Windows XP Home SP3
2GB of Ram
Nvidia Geforce FX 5200 256MB
Intel Celeron CPU 2.53GHz
Dell E196FP
HDD WDC WD800BB-75JHCO 80GB C:
HDD Samsung SV2042H 20GB F:
TSSTcorp CDRWDVD TS-H492C D:
LITE-ON DVDRW LDW-851S E:
Linksys Wireless-G WUSB54GS With SpeedBooster
Logitech Cordless Desktop EX 90
Mozilla Firefox 3.5.6

Microsoft Office Professional Plus 2007

 


My Security Software
Avanquest SystemSuite 9 Professional
Windows Defender

 

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sjlm
Copper

Re: McAfee VirusScan cannot be enabled. NotifyAlert.exe error message

I've tried removing Dell Support, but I cannot. I get an "Error 1722" message that says I should "contact support personnel." Should I attempt to remove all Dell programs including "Dell Resource CD"? Dell Support says to check if MS.NET Framework is installed, and it is.
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sjlm
Copper

Re: McAfee VirusScan cannot be enabled. NotifyAlert.exe error message

When I "run" "regedit" I find "C:\Program Files\Common Files\Dell\EUSW\
Support.exe" Can I safely delete that file and might it help me solve my problem?
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