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Ratch98
1 Nickel

Microsoft Office 2013 Lost

Hello. Can someone tell me how to check if my laptop came with Microsoft Office? When i received my laptop just a couple of weeks back, i was told it came with Microsoft Office. However if i open it, it tells me to either Buy, Activate or Try  Is it possible to try and check to see if it really came with the laptop or not? I would like to try and sort this out. Thanks in advance.

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6 Replies
ieee488
6 Gallium

RE: Microsoft Office 2013 Lost

You would know if you paid for it, because Microsoft Office is an option and usually costs an extra $100.

What happens when you click Activate?

Look at your packing slip.

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Ratch98
1 Nickel

RE: Microsoft Office 2013 Lost

This laptop was given to me by a relative from the States. I checked in the System configuration for the laptop.

When i click activate it tells me to "Enter your product key"

"Your product key is 25 characters and is typically found in your product packaging."

Original Configuration

System summary

Service Tag <Admin Note: removed per privacy policy~RK>

Computer Model Inspiron M731R 5735

Shipping Date 12/2/2013

Country United States

Components

H1FC3 : BASE,NBK,INSP,BTX,5735

6337P1LABEL, SVC TAG/EXPRESS CODE, LATC

630-AABV : Microsoft Office Home and Stud ent 2013

X7F3W1KIT, SOFTWARE, OFCHS-2013, MPI, DELL AMERICAS ORGANIZATION

01W11 : Module,Dvd+/-Rw,8X,Hitachi Lg Data Storage,BARE,Across Line Of Business

9M9FK1DVD+/-RW, 8X, 9.5T, GU90N, HITACHI LG DATA STORAGE

6PMJ3 : MOD,CRD,NTWK,DW1705,FXCN,WW

C3Y4J1CARD (CIRCUIT), WIRELESS, HMC, DW1705BN, WORLD WIDE, FOXCONN

YXKRV1LABEL, REGULATORY, WIRELESS, DW1705, CSMB, WORLD WIDE

6XH00 : MOD,BTRY,65WHR,6C,LITH,SMP,V2

4DMNG1BATTERY, PRIMARY, 65WHR, 6C, LITHIUM, SYMMETRIC MULTIPROCESSING, V2

C06HX : Module,Hard Drive,1T,S3,5.4,51 2E,AQU-B

1KT1K1HARD DRIVE, 1T, S3, 5.4K, 2.5, 512E, AQU-B

C2YT3 : MOD,ASSY,BASE,A8-XXXX,UMA,5735

4VD0G1ASSEMBLY, BASE (ASSEMBLY OR GROUP), A8-5545M, UNIFIED MEMORY ARCHITECTURE, 5735

PY9291LABEL, FASCIA, ADVANCED MICRO DEVICES, CARTON

8DHN71LABEL, ADVANCED MICRO DEVICES, ACROSS LINE OF BUSINESS, A84 OAK

TJ7YJ : Module,Dual In-Line Memory Mod ule,8GB,2X4G,1600MHZ,DDR3

NWMX12DUAL IN-LINE MEMORY MODULE, 4GB, 1600, 1RX8, 4G, DDR3L, S

YXW08 : Module,Liquid Crystal Display, 17.3HDF+,White Light Emitted D iode,True Life,Legend

JXWY41LIQUID CRYSTAL DISPLAY, 17.3HDF+, WLED, TLF, LEGEND

33RD8 : Module,Guide,Product,Safety/ E nvironmental And Regulatory In formation,English,Dell America s Organization

NDH7M1GUIDE, PRODUCT, INFORMATION, SERI, ENGLAND/ENGLISH, DELL AMERICAS ORGANIZATION

8VVKY : Module,Adapter,Alternating Cur rent,65W,Liteon,3P,Pwa Integra ted,World Wide

6TM1C1ADAPTER, ALTERNATING CURRENT, 65W, LITEON, 3P, PWA INTEGRATED, WORLD WIDE

R609C : Module,Cord,Power,125V,1M,C5,U nited States

K260C1CORD, POWER, 125V, 2.5A, 1M, C5, UNITED STATES

TWWR2 : MOD,PLCMT,GETS,5735,DAO

N3GX71PLACEMAT, GETTING STARTED, INSPIRON, 5735, DELL AMERICAS ORGANIZATION

WYP2P : Module,Cover,Liquid Crystal Di splay,Purple,Wireless Local Ar ea Network Card,5735

Y3PX81ASSEMBLY, CAMERA, 0.92M, W/MIC, OAK

NKM1F1KIT, COVER, LIQUID CRYSTAL DISPLAY, PURPLE, WIRELESS LOCAL AREA NETWORK CARD, 5735

X65FV : Module,Keyboard,102,United Sta tes,English,C14N,World Wide

JJNFF1KEYBOARD, 102, UNITED STATES, ENGLAND/ENGLISH, C14N

00009 : Information,Generic,Part Number

000091INFORMATION, GENERIC, PART NUMBER

68CGP : Module,Software,Microsoft,Gml Inc,Operating System,W8,Consum er

X2F611LABEL, GML INC, MICROSOFT, OPERATING SYSTEM, CONSUMER

F1X52 : Module,Label,Regulatory,Countr y Of Orgin,5735

YRHD21LABEL, REGULATORY, COO, 5735

KM1DJ : Module,Label,Dell Energy Offer ing,ESTAR 5.0,Half Penny Bridg e

1CHTF1LABEL, DEO, ENERGY STAR

RKK5H : Module,Label,Blank,35X10,INS,V ostro,Storage Processor

FDPVN1LABEL, PRINT ON DEMAND, CFIG, 3X11, INS, VOS, Storage Processor

T4NK3 : MOD,LBL,5735,PLMRST3,ENG

3MHKD1LABEL, RETAIL, 5735, PLMRST3, ENGLAND/ENGLISH

VW15X : Module,Label,RETAIL,Dell Compu ter Corporation,RETURNPOL

36GRR1LABEL, RETAIL, DELL COMPUTER CORPORATION, RETURNPOL

0FJJG : Module,Shipping Material,Box,I nspiron,17,Salem

9NW5G1SHIPPING MATERIAL, TRAY, DOCUMENTATION, I/V, 17, SALEM

14MGP1SHIPPING MATERIAL, ACCESSORY, BOX, I/V, 17, SALEM

F59MK1SHIPPING MATERIAL, CUSHION, I/V, 17, EPE, BOTTOM

G63GJ1SHIPPING MATERIAL, BOX, INSPIRON, 17, SKBX, EPE

G5C841SHIPPING MATERIAL, CUSHION, I/V, 17, EPE, TOP

NN2301SHIPPING MATERIAL, BAG, NOTEBOOK, 14.5X20, POLY FOAM

CK4DP : MOD,SW,DPK,WB32/64

TMTN11DPK, OPERATING SYSTEM, WB32/64

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ieee488
6 Gallium

RE: Microsoft Office 2013 Lost

Your relative is going to have to go find that product key.

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Ratch98
1 Nickel

RE: Microsoft Office 2013 Lost

Your sentence is too vague.. I need more to start with. This is my first laptop in a long time (last one came with XP). I need at least a picture of what to get and maybe some information about what it is, how it looks like. So i can explain it to them over the phone....

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9 Rhodium

RE: Microsoft Office 2013 Lost

A new system would have come with Office 365 or Office 2016.  If you purchased a license for it with the system, see here to activate:

www.dell.com/.../how-to-find-and-activate-microsoft-office-2016-or-365-on-your-new-dell-system

If you didn't purchase a license, the system came with only a trial version of Office and you'll need to purchase either a license or a subscription.

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ieee488
6 Gallium

RE: Microsoft Office 2013 Lost

The original owner has the product key on a cardboard paper.

It came with the laptop all the paperwork.

Maybe they threw it away because they didn't know what it was.

Then you are out of luck.

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