3 Argentum

OS Recovery Tools Are Not Installing

Hi. Periodically I get a dell Update telling me there's a critical update available, SupportAssist OS Recovery Tools. I click on Install and get a window showing that it's scanning the system for installation, then it says it's creating a System Restore Point, then I get Installation Complete, 0 of 1 successful. It's done this 3 or 4 times in the last few months. I've assumed that it would come back and retry the installation and find success. But so far, no success. Any ideas what may be going on, and is this really a Critical Update? If so, should I try to get it some other way? Thanks.