1) The other systems I spoke of are Emachines and HP, so they won't work with the Dell.
2) I would think since they didn't have the restore partition but do now, they should be more inclined to send a disk.
3) I do have the I386 folder, but the SFC /scannow will not let you re-direct, wants CD only.
4) I have upgraded to SP2, so even if I found my restore disk (assuming I created it), it would not have the correct files on it.
What do I do now? Try to get disk from Dell and re-install from scratch it sounds like.
I just doubt that Dell would keep replacement CDs of earlier versions of XP (much too complicated....). All they ship now is XP SP2, so just try Denny's suggestion to get a replacement CD - I'm pretty sure that if they agree to ship you one, it would be SP2.
The only thing that is sure is that you won't get one if you don't insist to get one.
Good news, wife found all of the documentation and disks including the XP disk. Went through the scan and it took whatever files it needed. Although the disk was SP1a and I had since upgraded to SP2. Hope it has the correct files.
I also re-installed JAVA so maybe that was the real problem for not getting to secure websites. Now it gets to any website and seems to be working great. Did the full Windows update for all security issues.
Thanks for the help.
Oh I also made a back-up of the XP disk, just in case. Now we will put the stuff where I want to keep it.
Glad to hear that the problem is solved.
I hope you gave your wife a big kiss....
Good to know as well that the upgrade to SP2 didn't make a difference. Because I have an SP1 disk and upgraded to SP2, too...