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Toronto1
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Other Devices Drivers Missing after Clean Install of Windows XP Pro

Hello,

I just did a clean install of Windows XP Professional on my Dell Latitude D620 laptop.  All of my device drivers were installed except those that are in the "Other Devices" driver category.  In other words, I am missing the following drivers:

1) Ethernet Controller
2) Network Controller
3) O2Micro CCID SC Reader
4) PCI Device
5) SM BUS Controller
6) Video Controller (VGA Compatible)

What is the best way to install these missing drivers?  I have the "Drivers and Utilities" CD that Dell provided, so I will try that first.  But, failing that, is it better to have Windows search for the missing drivers or go to directly to the Dell website for the D620?  And, if I go to the Dell website, should I be downloading drivers based on my service tag or the more generic section that provides all drivers ever offered for the D620?

Thanks!

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7 Replies
8 Krypton

Re: Other Devices Drivers Missing after Clean Install of Windows XP Pro

When you reload XP you need to reload your drivers according to THIS

Go to the Drivers and Download page and use the service tag option to access the files for your system. DO NOT use the download manager. Use the download via web browser option

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Forum member since 2003

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8 Krypton

Re: Other Devices Drivers Missing after Clean Install of Windows XP Pro

Your disk should be fine.   Install the notebook system software first and reboot and then chipset next and reboot.  All the other drivers on the disk or on the site can then be loaded in any order and just boot at the end to activate them.  Go to support.dell.com and yes enter your service tag if you want more recent drivers there..

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8 Krypton

Re: Other Devices Drivers Missing after Clean Install of Windows XP Pro

Dell is updating its driver site so some files are missing.  This should be overcome soon but can be an aggravation.

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Re: Other Devices Drivers Missing after Clean Install of Windows XP Pro

Follow my clean install of XP wiki for full installation instructions, it may be found in my wiki list below:

As for drivers you need:

R181862 Dell Notebook Software

R153997 Intel Chipset

R234854 Intel Video or R224634 nVidea Video

R167368 Conexant Modem Driver

R147123 Conexant Modem Application

R148605 Conexant Modem Utility

R147130 Conexant Modem Diagnostics

R151327 Broadcom Ethernet Driver

R151334 Broadcom Ethernet Application

R151336 Broadcom Ethernet Diagnostics

R126815 Dell Wireless Card or R257701 Intel PROSET Wireless (I would get latest version from the Intel Website here)

R171789 Sigmatel Audio

R165804 Touchpad

R167661 and R181542 Bluetooth 360

R180759 Dell Quickset

R154200 Intel Storage Manager Driver

R154198 Intel Storage Manager Application

R153262 Kwoles Acoustics

R182329 O2 Micro

R173506 UPEK Driver

I have experienced problems on the new format when inputting the Service Tag. Instead select the system via the model.

 

 

 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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8 Krypton

Re: Other Devices Drivers Missing after Clean Install of Windows XP Pro

Hi:

You are lucky to have the resource disk with the drivers.  You need to install the drivers that are checked.

You need to install the Notebook System Software first.  It is under utilities  on the disk.  This is important.  Install it first and reboot.  Next go to drivers and install the chipset drivers and again reboot.  Now install the remaining drivers that are checked, in any order and when done reboot so all will be installed.

If that does not resolve all your issues  support.dell.com is the Dell driver site and once there  click on support for small business and enter your service tag for drivers and downloads.  You will see a complete list of drivers for four your system.  The network driver is usually the Broadcom.

Cheers

Rohn

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RE: Other Devices Drivers Missing after Clean Install of Windows XP Pro

I have the same issue but can't find the drivers on the site and now the site wants the computer to have access to the internet to use the stupid download manager but I can't get on the internet with no drivers - this is like morons are in charge...

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8 Krypton

RE: Other Devices Drivers Missing after Clean Install of Windows XP Pro

Use the Dell ftp website:

http://ftp.dell.com/published/Pages/index.html

Download the drivers on another computer to USB and then install in the correct installation order:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-...

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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