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Bass Singer
13 Posts
0
47794
July 20th, 2004 16:00
Outlook Express Error Message: YOUR SERVER HAS UNEXPECTEDLY TERMINATED THE CONNECTION.....
Often, when computer (XP system) is checking mail, or when I click on "check mail" from outlook mail page, I get no response except the error message, "Your server has unexpectedly terminated the connection." Help.
Bass Singer
13 Posts
2110
0
Posted July 21st, 2004 04:00
Now that you need the full text, I can't get the system to show the same error message. Right now, everything works fine when I click on Send/Receive in Outlook Express. When it does it again, I'll copy it. Thanks for your help.Bass Singer
13 Posts
2110
0
Posted July 21st, 2004 09:00
I had a separate problem that may have been the cause of the OE problem. I soloved that problem, and now my OE still works fine without server disconnect. Thanks for your help.http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001060516275506
http://support.directi.com/support/servlet/KBServlet/faq466.html
Did you contact your ISP Service for help?
Do you have Norton?
Message Edited by aps@sun on 07-23-2004 04:40 PM
Bass Singer
13 Posts
2110
0
Posted July 23rd, 2004 19:00
The error message is now reappearing with frequency. It's complete text is:
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: "People PC Online." Server: People PC.com." Protocol: Pop 3, Port 110, Secure (SSL), No, Error Number Ox80CCCOF.
I am using Windows XP and am not on a network.
Bass Singer
13 Posts
2110
0
Posted July 23rd, 2004 21:00
I have Norton 2004, OEM Version.
I checked, and the time-out deal is checked in Norton on my system.
I just now sent an email to my ISP about the problem, but I expect it'll take a day or two to hear back, or maybe next week.
Bass Singer, What version of Norton AntiVirus are you running? One thing to check in Norton is to go to Options>E-Mail>Advanced and make sure there is a checkmark at Protect against Timeouts.
It is possible that this could have something to do with your ISP. Most ISP's have a number to call for techinical help. Also how are you connecting-dial up, cable modem, DSL...?????
Message Edited by aps@sun on 07-23-2004 06:45 PM
Bass Singer
13 Posts
2110
0
Posted July 23rd, 2004 21:00
I have not contacted my ISP.
I do have Norton.
Annie70
2 Intern
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2672 Posts
2110
0
Posted July 20th, 2004 21:00
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001060516275506
http://support.microsoft.com/default.aspx?scid=kb;en-us;278637
There could be a number of reasons for this. When it happens to me it is usually caused by my ISP server being down. What is the complete message?