Highlighted
Bob2011
Copper

Problem Reinstalling Windows XP Home in Dimension 8400

I'm trying to reinstall my Windows XP Home edition operating system into a Dell Dimension 8400 machine. I have the operating system CD that came with the computer and when I boot into it, it takes me through the usual start-up sequence and eventually gets me to the Windows Setup Window where I have to choose whether to continue with a complete reinstall, repair or quit. I cannot choose any of these options. It would appear that my keyboard isn't operative or the system has frozen. Any ideas how to work around this problem?

0 Kudos
3 Replies
ieee488
Diamond

Re: Problem Reinstalling Windows XP Home in Dimension 8400

Are you using a USB keyboard?

You might want to try PS/2 keyboard.

0 Kudos
Moderator
Moderator

Re: Problem Reinstalling Windows XP Home in Dimension 8400

Bob2011,

Thank you for using the Dell Community Forum.

Are you not able to hit the F2 or F12 key while booting up to enter the boot menu or the setup screen?

0 Kudos
Bob2011
Copper

Re: Problem Reinstalling Windows XP Home in Dimension 8400

Yes, I was using a usb keyboard and since have tried the ps/2. It worked.  Thanks alot!

0 Kudos