Highlighted
Not applicable

Recovery Partition

Recently I upgraded my OS to Win 10 from Win 8.1 (factory installed on 14R 5437), but I forgot to create recovery disk from the windows 8.1 and now I can't access the recovery partition in my HDD. Does Dell provide the customer with a downloadable ISO of recovery partition? If not, then how to recover to pre-installed OS in this particular case or if we change our laptop to another disk drive?

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

RE: Recovery Partition

 

If you are still within your warranty period you can click the first link below to request backup media. If you are out of warranty you can click the second link to purchase recovery disk.

Request Dell Backup Media Disc

Recovery Disk

For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number.

 

 



 

0 Kudos