Highlighted
1 Copper

Recovery Tool of Dell OS

Hello everyone,, I have some problems with my laptop and i try to reinstall Windows.Im using this Dell OS Recovery Tool but after it downloads some thing (in app while windows is running),after i restart the laptop and i get to that Cloud Restore it get stuck at 0% overall.I let it like that for 3hrs nothing happened.Plz how can i make it work ?
Labels (1)
0 Kudos
Reply
1 Reply
Highlighted
Moderator
Moderator

Thank you for your message. What is the system model & the OS you are trying to download?

 

If it is Windows 10, have you tried the OS recovery tool from this link

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.

 

How to locate the service tag

 

 

0 Kudos
Reply