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Reinstall Dell devices
Hi,
I've recently been infected by a virus that has deleted all my programmes (But none antimalware and McAfee had been able to detect it yet...)
I lost a lot of datas, including all Dell devices and other such as Accelerometer P11, Dell Datasafe (local and online), Dell Stage, Dell Webcame central, etc.
When I try to uninstall them (They still are in the control panel), a message tell me there are source files missing.
Most have even lost shorcut direction but the few that didn't tell me that 'the program stop running' when i try to start them
Any kind of help would be very welcome :)
(I'm on XPS 17, still under warranty)
Thank you !
Philip_Yip
7 Technologist
7 Technologist
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October 17th, 2012 15:00
The installers can be obtained in My Dell Downloads.
However I would recommend backing up your computer and either restoring to the factory settings or performing a clean install of windows 7 as it seems the infection has done alot of damage to your system and it may perform less well then it did originally (even if the infection is removed).
Kaykaykay1
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October 18th, 2012 12:00
Okay thank you for the fast response and the tutorial for My Dell Downloads, I tried it a few times but never worked...
Do you know if I can copy the programs shat still are on my C: and paste them after having restored the factory settings ?
Philip_Yip
7 Technologist
7 Technologist
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16K Posts
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October 18th, 2012 15:00
You need to reinstall all programs again, they can't simply be copied from the Folder.
You will need the instalelrs for the programs you have installed.