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March 31st, 2016 13:00

Reinstall Windows 7 back after Windows 10

Hi,

It too late to backup to WIndows 7 so I want to re install Windows 7. I have no disc but I have the Product-key , I'm not within warranty.

It is an Alienware M17XR2, how can I do ?

Thank's a lot

Emma Thé

5 Practitioner

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274.2K Posts

April 1st, 2016 02:00

Hi,

Thank you for writing to us!

Logon to the Microsoft website download the windows 7 Image,since you have the Product Key you can perform a clean installation.

Thanks

Robin

6 Posts

April 1st, 2016 02:00

Hi,

Thank you for the answer.

I tried that but Microsoft said my "Product key is from a pre-installed Windows please contact the firm".

I also try this : www.restoredisks.com/findrestoredisk.aspx

but for X51 R2 and I have a M17 R2.

Do you have any other solution ?

Thanks' a lot

Emma Thé

5 Practitioner

 • 

274.2K Posts

April 4th, 2016 03:00

Hi ,

Kindly private message the service tag to the system .

Thanks

Robin

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