arthurn
1 Copper

Reinstalling Windows

I have a Dell Inspiron 600m, and I would like to reinstall Windows XP. I got the laptop in USA but I have moved to Hong Kong for good. I do not have the reinstall discs. I know I can order them, but I doubt Dell would send the discs to Hong Kong, and Hong Kong Dell support would not take responsibility because it's bought in the USA.

So, my question is, can I use a generic Windows XP CD but use the product key for my laptop? Or must I use the Dell disc? If so, should I contact Dell USA or Dell Hong Kong? Warranty is over, by the way.   

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3 Replies
husky0894
4 Germanium

Re: Reinstalling Windows

You must use the OEM Dell disc with the product key you have.  The other option, which is about the only one you have - use that copy with its product key (or if you don't have it, or used it already, purchase a retail copy of XP).

 

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arthurn
1 Copper

Re: Reinstalling Windows

Thanks for your reply. So, how can I that OEM Dell disc, given that I am in Hong Kong? The request disc page doesn't allow foreign address.

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RobinBredin
5 Rhenium

Re: Reinstalling Windows

Hi arthurn, The link HERE will take you technical support for Hong Kong, who can supply you with the OEM disc's. Ps I like the way it is set out in 2 languages.

      

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