DELL-MichaelC
4 Ruthenium

Re: Slow start with Latitude D600 and Win2K and odd command prompt issue

All,

You can also post this in the Portables boards and see what others there can tell you.

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AKTJ
1 Copper

Re: Slow start with Latitude D600 and Win2K and odd command prompt issue

Where might I find the Portables board?

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ramiv
1 Nickel

Re: Slow start with Latitude D600 and Win2K and odd command prompt issue

Disabling the adapter switching service alone did the trick for me - didn't disable WLAN or bluetooth. I am using C400 with internal WLAN and it doesn't have that service at all, only the D series does. The Intel driver even has an option for disabling the adapter switching.

In summary the WLAN still made a connection to an AP even if the switching service was disabled. Hope this is of any help.

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Brummer
1 Copper

Re: Slow start with Latitude D600 and Win2K and odd command prompt issue

Then try doing everything except disable the WLan - components. Just a BIOS-Update fixes the problem sometimes, too.
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Bohemoth
1 Nickel

Re: Slow start with Latitude D600 and Win2K and odd command prompt issue

From what I can work out, there are 2 issues at work here.

Firstly the motherboard wireless configuration appears to greatly affect the time to boot to the login screen. Disabling this component in the BIOS brings the boot to the login up to a acceptable speed. The speed of login is then influenced by something else. Initially, I found that disabling the Print Spooler in the services resulted in the 45 second pause post login to disappear. Loading the spooler manually runs fine, so you could script the start and stop of the service to get round this problem. But, that's not where the problem seems to be. Getting desperate, I trashed the disk and started again, reinstalling Win 2k SP4 and then adding in the device drivers one by one, rebooting in between. Install the ATI Radeon Mobility 9000 driver (A03) and all of a sudden you have a 45 second pause post login. Remove the drivers and everything's fine again. So it looks like Dell need to sort out the drivers - presumably there's some kind of interaction between the dll's used by the print spooler and the video driver, but they have quite a few in common. For the time being, my users will be having a 45 second wait at login and I'm going to be in touch with our Dell Account Manager to get him to lean on tech support there for a solution. Oh, and don't try getting drivers elsewhere, they won't work, so it looks like we have to wait for Dell to sort themselves out.
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JohnneyBoy
1 Copper

Re: Slow start with Latitude D600 and Win2K and odd command prompt issue

I cannot find this "Adapter Switching Service" anywhere on my system.  I have checked the Services area and also BIOS.  Can anyone tell me what I am missing here?  Got several D600's that need to use wireless.

 

HELP  Soooooo SLoooooooooooooow when booting.

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ramiv
1 Nickel

Re: Slow start with Latitude D600 and Win2K and odd command prompt issue

Adapter switching service can be found by clicking

start->run..

then type services.msc and press enter -> it should be at the top of the list. Right click for "properties" and  change startup type to manual or disabled. That will reduce the startup time to a tolerable level.

 

-Rami

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JohnneyBoy
1 Copper

Re: Slow start with Latitude D600 and Win2K and odd command prompt issue

Thanks for the reply, but I still do not have an adapter switching service in my services area.  Typing start / run Services.msc is the same thing as going to the control panel / admin tools / services area.  Already checked that.  I have also tried turning off the wireless system completely in BIOS...still slow.  I think my issue really is with the slowness in general.  I already have the D600's down to about a 30 second window once the initial background screen comes up...the problem is even THAT is too slow.  Some of you may grouse, but I have a budget to justify.  I cannot do so when the execs are saying they want there old laptop back becuase the new one is slower than the old one.

I can put a C600 laptop right next to a D600 laptop and the C600 will continuously get to the login screen faster than the D600.  The C600 is only a 600MHz machine, with 128MB of RAM and a 100BaseT connection.  The D600 is a 1.6GB processor, with 1GB of RAM and a Gigabit adatper.  Why is it so much slower to boot than it's earlier family members?  I think until DELL address's this isssue, they are going to get a lot of calls and emails regarding this issue.

Thanks again, but I am still stuck.

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trentg
1 Nickel

Re: Slow start with Latitude D600 and Win2K and odd command prompt issue

I have problems as described here but mine are worse. It doesn't seem to matter what order I install drivers in. The machines will either hang before login, blue screen before login, or blue screen right after login after all windows updates and drivers are installed. If I install all of the drivers first, it craters during windows updates. If I install drivers after windows updates, it craters on the video driver install (which was the last driver installed). This is happening with all of our Dell D600's in my College at this University. I need help Dell! Thanks.

Message Edited by trentg on 02-05-2004 11:45 AM

Message Edited by trentg on 02-05-2004 12:32 PM

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ramiv
1 Nickel

Re: Slow start with Latitude D600 and Win2K and odd command prompt issue

Sorry, don't know what I was thinking. I can tell you that the 30 sec is the best I could do also. The problems started coming up around SP4 release time. I was installing a single d600 (SP3) with latest hotfixes and everything was fine. Just before releasing the computer I checked for new updates from Microsoft and tadaa - the long wait. I guesstimate that it was some MS fix just before SP4 was released (there was the issue of slow shutdown too!) and a driver that is included with D600 that does it.

I was expecting Dell to fix it but I already gave up hope. There is always HP... BTW we have about 100 laptops.

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