gproze
1 Nickel

Solved-Files & folders take longer to load and sometimes freeze.

I paid about $500 for this system.   That price is high for me.  It is still under warranty.
It a 500 GB drive.

Files & folders take longer to load and sometimes freeze.  This happens with a clean install as well as preloaded system.    I am trying to figure out what service is causing this problem or is it because dell should of put a 32 bit 7 instead of a 64 bit on this machine or put Vista on this.    I even tried disabling indexing totally didn’t work.   This is a problem with some systems.   One person did report, after upgrading to 8.1 using the full install disk.  It stopped the problem.   Which must mean it has something to do with the OS.  I don’t know if would do the same thing with the 32 bit. I already ran the bios diagnosis no problems with anything.   Anyone else know what service is causing this?   It none of the dell drivers.


Here is my system specs:
500 GB Drive.  


OS Name    Microsoft Windows 7 Home Premium
Version    6.1.7601 Service Pack 1 Build 7601
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    (Removed)-PC
System Manufacturer    Dell Inc.
System Model    Inspiron One 2020
System Type    x64-based PC
Processor    Intel(R) Celeron(R) CPU G1620T @ 2.40GHz, 2400 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date    Dell Inc. A05, 1/30/2013
SMBIOS Version    2.7
Windows Directory    C:\Windows
System Directory    C:\Windows\system32
Boot Device    \Device\HarddiskVolume1
Locale    United States
Hardware Abstraction Layer    Version = (Removed)
User Name    (Removed)
Time Zone    Eastern Standard Time
Installed Physical Memory (RAM)    4.00 GB
Total Physical Memory    3.89 GB
Available Physical Memory    945 MB
Total Virtual Memory    7.78 GB
Available Virtual Memory    4.76 GB
Page File Space    3.89 GB
Page File    C:\pagefile.sys

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8 Replies

RE: Files & folders take longer to load and sometimes freeze.

Here's your manual: 

ftp://ftp.dell.com/Manuals/all-products/esuprt_desktop/esuprt_inspiron_desktop/inspiron-one-20-2020-aio_Owner's%20Manual_en-us.pdf

  

 CLICK "YES" IF I ANSWERED YOUR QUESTION.

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RE: Files & folders take longer to load and sometimes freeze.

http://www.dell.com/support/drivers/us/en/04/Product/inspiron-one-20-2020-aio

your system does not support 32bit operations, all drivers are for 64bit. If your still under warranty get it looked at, some 2020's had a 1TB drive in it so it might just be a faulty drive.

If you look under Serial ATA there's a firmware update for the HDD, see if that will fix it.

  

 CLICK "YES" IF I ANSWERED YOUR QUESTION.

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gproze
1 Nickel

RE: Files & folders take longer to load and sometimes freeze.

Edited.   Just to inform you there are 32 bit drivers on the dell driver disk for Vista, Windows 7 and Windows 8.    There are also 64 bit drivers as well.   As far a licensing from what I read it has to be the same version that already installed.      If Home premium 7 service pack 64 bit is installed , you can install the  32 bit of Home premium.    Otherwise,  you will need to buy the retail, pro or other version.   This was verified by several posters over at the 7 forum.  I could be wrong but Microsoft has not said one way or another.

Note to change from a 64 bit to a 32 bit, it has to be a clean install,  some windows version require the pro to change architecture

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Highlighted
andythebeagle
1 Copper

RE: Files & folders take longer to load and sometimes freeze.

Elusive software problems are some of the most frustrating.  It's the frustration that keeps me from doing the right thing.  I can build 'em but I can't make 'em run.  I've been chasing a very similar issue around for the past couple weeks.  I Think the problem lies somewhere in Windows Explorer and is related to indexing on the drive.  It's been a process of elimination for me.  It started with things just slowing down to a crawl with Win 7 Home Premium.  Even the task bar would disappear.  It had some relationship with a major file move I had done.  About 1/2 my 2 TB drive to DVD.  Shortly after the move, I noticed Explorer taking longer to populate a folder.  Several times it would take forever and finally, the whole thing would just go to lunch.  Ended up having to do a clean install of Win7.  3  times because I kept messing' it up.  Now other issues pop up, but they are because of my screwing things up.  I have a knack for doing that.  Even lost an entire folder of pretty important stuff.  I hate re constructing.

However, knowing your frustration, the only info I have at this moment is from experience.  I take a break, take the dog for a walk and have a cup of coffee.  When I sit back down, the answer will be there staring me in the face. 

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gproze
1 Nickel

RE: Files & folders take longer to load and sometimes freeze.

andythebeagle,   I found out the problem/   It was a 32 bit old virus scanner that was not compatible with 64 bit system which is rare.   I downloaded MS essentials and installed it.    Just will download the def files later.   I will see how that works.

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andythebeagle
1 Copper

RE: Files & folders take longer to load and sometimes freeze.

After doing some more looking around I found this just a few moments ago. 

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

The sfc /scannow command (System File Checker) scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible.

 

I have found a lot of good stuff on Windows 7 Forums


Hope this can help

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andythebeagle
1 Copper

RE: Files & folders take longer to load and sometimes freeze.

It's tough when both of us are typing at the same time.  Glad you found the fix.  I've had virus scanners conflict with things in the past, especially with each other.  I've been told to ONLY RUN 1 VIRUS SCANNER.  2 can really mess you up.  I use MS Security essentials also.  There are some really good 3rd party security programs you can run daily that will be a great help in keeping clean.  Let me know if I can help there.

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Philip_Yip
6 Indium

RE: Solved-Files & folders take longer to load and sometimes freeze.

Security Essentials and Malwarebytes' Antimalware are a good two to have, I have them as standard on my systems. Third parry virus scanners/optimisation programs can really kill Windows performance.
Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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