Sonic Update manager error

HI

my fatehr brought a dell PC a year ago and just recently everythine he turns ont he conputer he gets and error saying that the windows installer cannot find the sonic update manager and that it is either on a CD or some other removabel media.

he can't shut the PC down after this and has to button it. has anyone else had this problem and if so can you offer any advice as to how t combat this.

thanks

Responses(2)

8

8400lrs

11 Posts

0

June 4th, 2007 21:00

I had a similar issue and had to go into the program to disable it. I am now in the process of removing all Sonic & Roxio software from my Dimension 8400 as it has become the # 1 problem with my pc hanging on shut down, hanging after using any sonic roxio software etc.. i have tried all the pathes but they do not work. Check this site for more info.

http://www.aumha.org/win5/a/shtdwnxp.php

RoHe

10 Elder

•

43.6K Posts

0

June 4th, 2007 22:00

Run the Microsoft Installer Cleanup Utility, free, here against the Sonic updater:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Ron

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Sonic Update manager error