It does sound like a video error.  See if Event Viewer can throw any light on the subject

 

Type Event into the Search box on the start menu and hit Enter.
Expand "Windows Logs"
Check Application and System for red errors
Click each one and look at the right hand side for the events
(Or double click to find out the Event ID number for investigation)

 

It would also help if you posted the "Windows Error"

I don`t know which codec pack you installed

Why don`t you try a different codec pack.

http://www.snapfiles.com/reviews/essentials-codec-pack/essentials-codec-pack.html

 

Uninstall the other one first

  Thanks for pointing me in the right direction.  It appears that the libavcodec.dll is in a folder that I installed a Windows Vista Codec Pack so I could play videos on my computer.  Does that help in any way?

Thank you for the response.  I got this from the application error log:

 

 

Log Name:      Application
Source:        Application Error
Date:          1/24/2008 10:04:50 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      HawleyNode1
Description:
Faulting application TW2008.exe, version 3.2.7.1, time stamp 0x469ff723, faulting module libavcodec.dll, version 0.0.0.0, time stamp 0x4763e283, exception code 0xc0000005, fault offset 0x001d3d50, process id 0x79c, application start time 0x01c85e9a737223e6.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">
 
   
    1000
    2
    100
    0x80000000000000
   
    11463
    Application
    HawleyNode1
   
 
 
    TW2008.exe
    3.2.7.1
    469ff723
    libavcodec.dll
    0.0.0.0
    4763e283
    c0000005
    001d3d50
    79c
    01c85e9a737223e6
 

 

  I hope this helps....

Thank You very much for the replies.  I  will uninstall my current codec package and try this one. 

I`m not certain that this will solve the problem, but at least we know the cause now.

 

If necessary we can do some research on the internet for

Event ID:      1000

libavcodec.dll

Just a thought... have you tried disabling Zone Alarm when running this game? I am unfamilliar with the security suite you are using. It may also interfere with proper game operation. Good luck!  _Bill

 

EDIT: OK. I reread the first post and now see this is all part of the ZA suite. Sometimes security software will mess up a game. I would try disabling and see if it helps. I know you may be trying to play online but a quick test would at least answer the question. -Bill