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manbearpig2
Copper

Unable to Restore Windows to Factory Default

I currently have a Dell Studio 1558 running Windows 7.

 

I am trying to reformat the computer by starting in the Windows recovery partition holding down the f8 button while it starts up.  Whenever I do that, the loading bar on the voot screen fills up and the computer gets stuck in this position.  I have tried it multiple times, even letting it sit for an hour to see if it would work, but I haven't had any luck at all.

 

Is there any way I can reformat the computer through windows or is there a cd that I can boot from to reformat?

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3 Replies
fireberd
Diamond

Re: Unable to Restore Windows to Factory Default

There should not be any need to hold the F8 key down.  Just depressing it or maybe twice at POST (Power On Self Test) should access the recovery partition (PC Restore).  However, if it was corrupted and not accessable, restoring via discs is the only other option.  

You can download Windows 7 - the exact same version that came with the PC, e.g. Windows 7 64 bit Home - create an iso DVD (bootable DVD) and use the Dell provided Windows 7 product key to install (the product key sticker is usually in the battery compartment on laptops).  If you don't have a DVD burning program that will burn an iso DVD you can download the free and popular Imgburn program  HERE and it will burn iso DVD's.

Windows 7 download

You can download any needed drivers such as sound, mouse pad, etc fromt he Dell downloads using your service tag number at www.support.dell.com

Any supplied software can be downloaded from the My Dell Downloads   Click Me

Dell reinstall instructions

I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives.  Studio One 3 Recordng Studio Software.

Dell SE2717HR 27" Monitor

 

Member of Nashville based R.O.P.E.

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Re: Unable to Restore Windows to Factory Default

Hi manbearpig2,

Welcome to the community.

In order to access the recovery partition you will need to tap F8 key few times at DELL logo, and once you access recovery partition you can restore your computer to factory settings.

 Below is the link with steps for restoring your computer to factory setting

 http://dell.to/KTY2az

 If you are not able to restore the computer using the above steps, we can try restoring the computer using Dell Data safe local backup within OS.

 Please look for the program Dell Data Safe Local backup on your computer and once you open the program there would be an option to restore computer, please click on Restore option and then it will give you the option to restore your computer to factory setting, select: Restore your computer to factory setting” and then restart the computer and it will give you the wizard for PC restore and you should be able to restore the computer.

Please reply back for any further assistance.

Glad to help!

Aashish Sengar

Social Outreach Professional

you can reach us at: 
http://en.community.dell.com/

 

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Philip_Yip
Diamond

Re: Unable to Restore Windows to Factory Default

If you are unable to factory restore there may be something wrong with the factory partition or the hard drive. Power down your computer and press F12 when booting up, select diagnostics, run these and any extended tests.

As you are in the United States I would fill out this form here (scroll down to the form, ignore the top) to request a Dell Microsoft Windows 7 Reinstallation DVD. To perform a manual installation, my wiki A Clean Install of Windows 7 will take you through the reinstall process in more depth using either retail .isos/phone activation or a Dell Reinstallation DVD. If your product key is legible then you can use either but a Dell Reinstallation DVD is the preferred choice.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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