cwatts7622
1 Copper

Vista Locks UP

I just purchased a Dell XPS 630. It continues to lock up. It will do this no matter what situation the computer is in. It will do it in idle, playing games. Doest matter. I have to hard shutdown the PC to get is back up. When the computer is booting, I only get a Windows did not shut down properly. When the OS comes up, it does not show any error logs or prompts to why it froze. How can i tell what is causing this?

 

 

0 Kudos
2 Replies
Sofu
3 Zinc

Re: Vista Locks UP

Since the computer is new and under warranty you should contact Dell Technical Support immediately using the link at the top of this page.
John

My Dell system

Inspiron 1520 purchased 5 Feb 2008
Windows Vista Home Premium SP2
Intel Core 2 Duo Processor T7250:2.0Ghz, 2MB cache, 800MHz FSB
4GB 667MHz Dual Channel DDR2 SDRAM
NVIDIA GeForce 8600M GT with 256MB dedicated graphics memory
0 Kudos
discostu668
3 Silver

Re: Vista Locks UP

when did this start happening?
0 Kudos