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Vostro 3450 Win 10 to Win 7 Pro Downgrade Problem
Upgraded to Windows 10 (involuntarily), didn't like it, downgraded to Windows 7 Pro per instructions. Now laptop won't restart, says I need a windows installation disc. I am fairly sure this didn't come with my laptop. How to I get one of these? Thank you in advance for your help.
Status: 0xc0000225
Info: The boot selection failed because a required device is inaccessible.
DELL-Jesse L
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January 13th, 2016 03:00
808Dave,
When you received your computer there was a program to create your backup media on the computer. This program would have created your Windows 7 disc. If you did not create the disc you can click the link below to purchase a disk or if you are within your warranty you can click the other link below to request a disk.
Purchase Windows Disc
Request Backup & Recovery Discs for your system (US, Canada and UK only)
For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number.
Anonymous
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January 13th, 2016 04:00
Hi ,
Thank you for writing to us!
The installation Cd's would have been sent you to at the time of the system purchase which will help you reinstalling windows.
Kindly private message the service tag to the system .
Thanks
Robin