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Zenjirou
1 Copper

WHY MY LAPTOP STUCK

Hello

My laptop is Dell Inspiron 14 N4050.

The problem is why it stucks in BIOS and cannot go to windows after I tried installing Windows 10 last time. That time the screen showed "there is not complete drivers inside". After that when I shut down forcefully and turn it on back the screen appeared in blue color and saying please call technician.

 

These happened after I send my laptop to a Computer shop for reformat. Then backed home I downloaded the new Windows 10 OS and after completed the laptop cannot be used. I think maybe the shop that I send my laptop do not put all the drivers. and the result my laptop cannot be upgraded and now cannot use anymore. many files located inside and I cannot take them back. so sad. please help me.

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1 Reply
9 Rhodium

RE: WHY MY LAPTOP STUCK

First thing to do is run an extended hard drive diagnostic - the root of all the problems could be a bad drive.

F12 at powerup.

This system doesn't have official support for anything newer than Windows 8 -- though some have reported 10 will install and run (the audio is the part where the drivers usually fail).

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