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WINDOWS EXPLORER
i run windows xp. recently whenever i right click on desktop items or try to remove programs from add\remove programs i get a message saying 'windows explorer has encountered a problem and has to close.we are sorry for this inconvienience'. it then says the file it will send in a report is;
locals~1\temp\wer12.tmp.dir00\appcompat.txt.
can anyone tell me what this is and how i can repair it? many thanks from willsy - england
gryjhnhpe
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May 12th, 2004 21:00
You could try running SFC , which checks protected System Files for corruption & if found replaces them from reinstall..XP CD .
If it prompts for XP CD , hold Shift key while inserting XP CD to stop Auto play.
Use Start > Run & type
sfc /scannow (space after sfc)
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If the above doesn't work you could try a Windows Repair from boot of XP CD.
1st set BIOS to use CD_ROM as 1st choice by pressing F2 (for some Computers the "Del") key.
Re-start Computer , start Install by pressing the "Enter" key then select the next R displayed , don't select the 1st R for Recovery Console.
A Windows Repair will leave the Installed Program & Data intact , but you will have to download the Windows Updates again including SP1a if the XP CD doesn't show it on the CD label.
Message Edited by gryjhnhpe on 05-13-2004 11:25 AM