ittybittyfds
1 Copper

We have purchased multiple Optiplex 3040 systems. they will not Activate windows

We have a number of Optiplex 3040 units that we purchased from DELL. These have been downgraded to Windows 7 SP1 using the Windows 10 downgrade licensing from DELL. They have the DELL factory Windows 7 Pro SP1 image on them. When trying to activate Windows, the activation fails. We pulled the OEM KEY from Windows and SMBIOS and had it checked on Microsoft site and there is a problem with the key according to Microsoft. We have tried DELL level 1 support who then transfered us to a REC tech for higher level support but communication with this Resolution Expert Center analyst has been awful.  I have seen very similar issues in this forum but have not seen a resolution. Need Help

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