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Last reply by 01-11-2010 Unsolved
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2 Bronze
2 Bronze
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Win 7 upgrade notification

I purchased a laptop in August.  I registered with Dell for the free upgrade.  Since Win 7 has been released now, how long will it be before I receive the notification that I can get my upgrade? 

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2 Bronze
2 Bronze
779

I agree.  patience and persistence is the key.  we are way too impatience.

2 Bronze
2 Bronze
779

Can anyone tell me whats the procedure to change the address of shipping after you have placed the order for the upgrade kit ???????

i asked the same ques to those dell guys ( sent almost 5-6 mails )........but no reply........

I ordered the upgrade kit on my temporary address but on the date of shipment i'll not be residing in that place......

So now what should i do ????

Pls help guys.......

3 Silver
779

Ooo Slitheen i felt a bite there lol. Still no change now its tuesday? Dont worry Slitheen, having just looked at my tracking history, look at this:

 

Newark 11/04/09 6:13 PM Arrival Scan

Newark 11/05/09 8:34 AM Departure Scan.

I expect things to move along and sharply for you today, i think it will be in manchester by the middle of the night (around 3/4) and out for delivery. Amazingly, my upgrade only stayed in the manchester depot for an hour. Usually they spend a day their, but it got tracked and moved extremely quick.

Also, referring to my Nike post. Guess how much shipping charges are? $8 dollars! Although that is unrepresentative of the incomprehensible fact that they dont ship to the UK.

 

dhiraj1990, dont contact Dell, theyre not in charge of your shipping, UPS are, contact UPS and see if you can change the address.

2 Jasper
2 Jasper
779

Ooo Slitheen i felt a bite there lol. Still no change now its tuesday? Dont worry Slitheen, having just looked at my tracking history, look at this:

 

Newark 11/04/09 6:13 PM Arrival Scan

Newark 11/05/09 8:34 AM Departure Scan.

I expect things to move along and sharply for you today, i think it will be in manchester by the middle of the night (around 3/4) and out for delivery. Amazingly, my upgrade only stayed in the manchester depot for an hour. Usually they spend a day their, but it got tracked and moved extremely quick.

Also, referring to my Nike post. Guess how much shipping charges are? $8 dollars! Although that is unrepresentative of the incomprehensible fact that they dont ship to the UK.

 

dhiraj1990, dont contact Dell, theyre not in charge of your shipping, UPS are, contact UPS and see if you can change the address.

 

You from Manchester too then, Danshevik? Mine has just left Newark about an hour ago BTW.

Oh, you tried eBay for your Nike product? A lot of USA sellers ship worldwide for fair prices. Just watch the feedback to avoid snide gear.

 

To the chap saying we're impatient. No we are not. It released on 22nd October and some people have shipping dates way into December. It's not impatient to expect a reasonable service.

 

3 Silver
779

You from Manchester too then, Danshevik? Mine has just left Newark about an hour ago BTW.

Oh, you tried eBay for your Nike product? A lot of USA sellers ship worldwide for fair prices. Just watch the feedback to avoid snide gear.

To the chap saying we're impatient. No we are not. It released on 22nd October and some people have shipping dates way into December. It's not impatient to expect a reasonable service.

Yeah i live in Oldham a few mile away from Manc. Never used eBay in my life, i suspect it will cost a bomb seen as its limited edition T-Shirts. I just talked to live support and they gave me a list of dealers, all of them specialising in...footwear! Oh dear.

You should have your W7 by tomorrow methinks, looking at the time frame. I would be surprised if you didnt get it tomorrow.

2 Bronze
2 Bronze
779

Dell-Jesse L . with all due respect the faq's on the windows seven upgrade site is useless as it only provides generalized info. and  why do dell send a electronic message in reply to a message. this is a reply to a message i sent using the sites contact form. My message said " Can u give me any information as to why my shipment date has been delayed by 2 weeks!!!"

 

And this was the reply.

 

Thank you for contacting the Dell™ | Windows® 7 Option Upgrade Customer Care Team.

If you have a question about your Dell™ | Windows® 7 Option Upgrade

, please visit http://www.dell.com/contactdell

Please also refer to the FAQ on https://win7.dell.com

If you live in the USA, and have further questions, please contact Dell Customer Service using the following details:

phone: 1-800-624-9897

Mon - Fri: 8am - 9pm CT

Sat - Sun: 10am - 7pm CT

Kind regards,

Dell™ | Windows® 7 Option Upgrade Customer Care Team.

2 Bronze
2 Bronze
779

Dell-Jesse L . with all due respect the faq's on the windows seven upgrade site is useless as it only provides generalized info. and  why do dell send a electronic message in reply to a message. this is a reply to a message i sent using the sites contact form. My message said " Can u give me any information as to why my shipment date has been delayed by 2 weeks!!!"

 

And this was the reply.

 

 

Thank you for contacting the Dell™ | Windows® 7 Option Upgrade Customer Care Team.

If you have a question about your Dell™ | Windows® 7 Option Upgrade

, please visit http://www.dell.com/contactdell

Please also refer to the FAQ on https://win7.dell.com

If you live in the USA, and have further questions, please contact Dell Customer Service using the following details:

phone: 1-800-624-9897

Mon - Fri: 8am - 9pm CT

Sat - Sun: 10am - 7pm CT

Kind regards,

Dell™ | Windows® 7 Option Upgrade Customer Care Team.

 

2 Jasper
2 Jasper
779

[quote user="slitheen"]

You from Manchester too then, Danshevik? Mine has just left Newark about an hour ago BTW.

Oh, you tried eBay for your Nike product? A lot of USA sellers ship worldwide for fair prices. Just watch the feedback to avoid snide gear.

To the chap saying we're impatient. No we are not. It released on 22nd October and some people have shipping dates way into December. It's not impatient to expect a reasonable service.

Yeah i live in Oldham a few mile away from Manc. Never used eBay in my life, i suspect it will cost a bomb seen as its limited edition T-Shirts. I just talked to live support and they gave me a list of dealers, all of them specialising in...footwear! Oh dear.

You should have your W7 by tomorrow methinks, looking at the time frame. I would be surprised if you didnt get it tomorrow.

[/quote]

 

I was up fairly near your end a couple of weeks ago...in Greenfield.

No, still on for tomorrow (Thursday) for Windows 7...still at East Midlands cargo airport now. Been there since 11:15pm last night. Although if they'd have shaped themselves, I could have had it today yes. :(

Good luck tracking your Nike T-shirt.

 

3 Silver
779

Hmm you should get it thursday then, any later and you should put in a complaint. Your time is pretty much the same time as mine, they must be doing it in batches. Just ordered the shirt on ebay...the shipping costs are cheaper than the Upgrade was lol :P

 

If anyone is having any problems with shipping, or the usual no emails or responses, just make an article talking about your utter outrage of the situation, and your order will be further up the list of shipping.

2 Jasper
2 Jasper
779

Hmm you should get it thursday then, any later and you should put in a complaint. Your time is pretty much the same time as mine, they must be doing it in batches.

 

Man alive, it is STILL at East Midlands....that's nearly 24 hours. If that leaves East Midlands early tomorrow morning, does that rule out a delivery for me tomorrow? How did yours go again after it left East Mid? Does it require another working day....meaning I'll get it Friday? :emotion-7:

 

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