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March 9th, 2015 15:00

Win 8.1 XPS 8700 desktop is not installing updates

Ever since I did a "refresh" it appears my downloaded updates won't install.  Ever day when I power up the updates try to install, and then uninstall

 The following updates did not install:

windows 8.1 for x64 - KB2975719, 3006137, 2995388, 3008242, 3013410

security update for microsoft.NET KB2977765

security date for windows 8.1 KB3022777, 3004365, 3013455, 3011780

Mr. Fix-It din;t work.  Then and I tried running C:\windows\system32 sfc/scan  AND dism.exe /online /cleanup-image /scanhealth dism.exe /online /cleanup-image /restorehealth.

I'm out of ideas. What can I try next?

Moderator

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16.7K Posts

March 11th, 2015 07:00

chief illini                                                                                     

Try disabling the firewall and anti-virus protection before trying to run the updates. You can also try updating one at a time to see if that will work. If one is update is causing the problem ignore it and move to the others.

March 11th, 2015 16:00

Some updates are installing, but not the list I mentioned.  All failed updates have the error code 800F0922.  I have disabled the firewall and anti-virus without success. When I go to settings, update and recovery, the individual updates to not show, and it hangs.

Know what I can do next?

Thanks

Moderator

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16.7K Posts

March 12th, 2015 07:00

Chief Illini,

Take a look at what this link says to do to get some MS Updates installed. I have not verified this option. You can try it if you like to see if it works.

http://bit.ly/1HJSIFb

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